For the whitelist service cannot run, can you please check whether there is any dump file in the following folder: "C:\Windows\System32\config\systemprofile\AppData\Local\CrashDumps " ?I just reinstalled the program, since even when the file is restored, the Whitelist service cannot run. I will keep it registered as the Antivirus. By the way, I set configure defender to high prior to unregistering the program. Is it safe to keep it that way or should I set configure defender to default for now.
I just checked that folder and there are no .dmp file associated with saappsvc.exe. I was able to fix my problem by doing a clean reinstallation of the program. It is running smoothly right now. Thanks anyway.For the whitelist service cannot run, can you please check whether there is any dump file in the following folder: "C:\Windows\System32\config\systemprofile\AppData\Local\CrashDumps " ?
Please look for: saappsvc.exe.xxxx.dmp
If there is any, please compress and send the file to email@example.com via Send large files up to 5GB for free
For the detail steps, you may refer to: https://support.secureaplus.com/how-to-collect-dump-file/
Thank you in advanced.
It's digitally signed by Microsoft?Possible FP by SecureAge APEX (Sensitivity Unknown).
Microsoft Network Realtime Inspection Service
For me I have uninstalled SecureAPlus. First if you're currently comfortable using SecureAPlus keep using it and do not go to Voodooshield (you can also give VS a trial if you feel like to). I would just untick "Register as antivirus". In case you installed the offline av you can see this link .Ok good did that.I was wondering,should i keep norton with secureaplus and unregister apex ,or keep norton and add Voodooshield instead of secureaplus ,or just keep secureaplus with apex as an antivirus without norton?