VoodooShield discussion

Status
Not open for further replies.

danb

From VoodooShield
Verified
Top Poster
Developer
Well-known
May 31, 2017
1,662
installed 4.03 beta from scratch (other versions had been removed), accepted license aok, started on reboot this time aok. so looking good... UNTIL, connected to my vpn to come over here, and VS crashed with a popup from MS (win7_64) do I want to send them details, no not really. running SUA, with EAM and cf10@cs, had run 3.59 with this security software aok. so not sure what caused crashed. Looking into it later, have to step out for a few minutes... :oops:
Interesting... thank you for letting me know! Please let me know what VPN you use and I will debug it... it will be a super easy fix.
 

VecchioScarpone

Level 6
Verified
Well-known
Aug 19, 2017
278
Autostart issue persisting, this time VS service does autostart but not the App.
It does not only happen after the computer is off for a while, but also randomly at reboot.
 
  • Like
Reactions: Gandalf_The_Grey

danb

From VoodooShield
Verified
Top Poster
Developer
Well-known
May 31, 2017
1,662
Thank you guys for letting me know... so far so good!!!

BTW, people are asking why VS uses port 1433. All of our data is stored on an SQL server... like the user accounts (which is the norm), all of the VoodooAi cloud data, training data sets, you name it, it is stored on our SQL server.
 

danb

From VoodooShield
Verified
Top Poster
Developer
Well-known
May 31, 2017
1,662
Autostart issue persisting, this time VS service does autostart but not the App.
It does not only happen after the computer is off for a while, but also randomly at reboot.
Thank you, I forgot to mention... I changed the service (for now) so it will not automatically start VS when the service starts. I am not sure if it will ultimately or not, we will just have to see what works the best.

Can you please email me your DeverloperServiceLog.log from the C:\ProgramData\VoodooShield directory? It should have logging that tells us why the VS gui is not starting for you. Thanks again!
 

_CyberGhosT_

Level 53
Verified
Honorary Member
Top Poster
Content Creator
Well-known
Aug 2, 2015
4,286
There were a lot of other bug fixes and changes in this version… I think we are getting close.
Take your time, the more we iron out now the better it will be at release of the stable version.
Thanks Mr. B for the hard work you do to keep us safe ! PeAcE
EDIT: for those with startup issues in services put VS into "Auto Delayed Start"
this made mine start smoothly and without issue.
 

VecchioScarpone

Level 6
Verified
Well-known
Aug 19, 2017
278
Thank you, I forgot to mention... I changed the service (for now) so it will not automatically start VS when the service starts. I am not sure if it will ultimately or not, we will just have to see what works the best.

Can you please email me your DeverloperServiceLog.log from the C:\ProgramData\VoodooShield directory? It should have logging that tells us why the VS gui is not starting for you. Thanks again!

Done(y)
 

VecchioScarpone

Level 6
Verified
Well-known
Aug 19, 2017
278
Take your time, the more we iron out now the better it will be at release of the stable version.
Thanks Mr. B for the hard work you do to keep us safe ! PeAcE
EDIT: for those with startup issues in services put VS into "Auto Delayed Start"
this made mine start smoothly and without issue.
Appreciate your suggestion, unfortunately it took almost two minutes for the service to start with Auto Delayed Start. Two minutes too long for my liking.
But that was before VS 403.
I'll give it a try, just for the fun of it;)
 

_CyberGhosT_

Level 53
Verified
Honorary Member
Top Poster
Content Creator
Well-known
Aug 2, 2015
4,286
I still purged VS from my registry (took 30min) and dug all remnants out of the OS,
403 will be a spick & span install. I will report any issues later.
EDIT: when purging VS from the registry don't just search for "VoodooShield" also search for
"VoodooSoft" as well.
 

VecchioScarpone

Level 6
Verified
Well-known
Aug 19, 2017
278
I still purged VS from my registry (took 30min) and dug all remnants out of the OS,
403 will be a spick & span install. I will report any issues later.
EDIT: when purging VS from the registry don't just search for "VoodooShield" also search for
"VoodooSoft" as well.
I'll do that.
VS service still take at least two minutes on Auto Delayed to kick in.
As far as VS App autostart Dan say that it is disabled for the time being, if I got this right:unsure:
 
  • Like
Reactions: Gandalf_The_Grey

Sunshine-boy

Level 28
Verified
Top Poster
Well-known
Apr 1, 2017
1,760
Can you let us maximize the vs GUI?
I mean let ppl to run vs in full-screen, sorry for my bad English lol.
When you check smth like whitelist editor windows its pain if you want to see other factors like hash, user, or....you have to move the handler but what if you design vs to run in full screen? :)
 

danb

From VoodooShield
Verified
Top Poster
Developer
Well-known
May 31, 2017
1,662
sent PM with vpn info and 2 log files in a 7z.
Cool, thank you, I will check it out!

Ok, I think I know what is up with VS not starting on startup.

The people who enter a password to log into their computer (when they start the computer), do not have this issue with VS 4.03b, right?

The people who do not enter a password to log into their computer (the computer just automatically comes up to the desktop), DO have this startup issue, right?

BTW, the people who do not enter a password... if you log out and log back in, I bet VS starts ;).

I am 99% sure that is what the problem is, and it should be pretty easy to correct.
 

_CyberGhosT_

Level 53
Verified
Honorary Member
Top Poster
Content Creator
Well-known
Aug 2, 2015
4,286
Cool, thank you, I will check it out!

Ok, I think I know what is up with VS not starting on startup.

The people who enter a password to log into their computer (when they start the computer), do not have this issue with VS 4.03b, right?

The people who do not enter a password to log into their computer (the computer just automatically comes up to the desktop), DO have this startup issue, right?

BTW, the people who do not enter a password... if you log out and log back in, I bet VS starts ;).

I am 99% sure that is what the problem is, and it should be pretty easy to correct.
I had this at reboot of a virgin install of VS 4.03b:
VS_Error_1.png
After that I removed VS again, (from files, registry ect.)
I reinstalled and all is cool now, if this happens again I will Email you the logs. PeAcE Mr.B :p
 
Status
Not open for further replies.

About us

  • MalwareTips is a community-driven platform providing the latest information and resources on malware and cyber threats. Our team of experienced professionals and passionate volunteers work to keep the internet safe and secure. We provide accurate, up-to-date information and strive to build a strong and supportive community dedicated to cybersecurity.

User Menu

Follow us

Follow us on Facebook or Twitter to know first about the latest cybersecurity incidents and malware threats.

Top