Burrito

Level 23
Since its inception, Webroot regularly gets hammered in testing. It's not because the product is not tested correctly. It's because the product is lacking. Just recently, Webroot gave the excuse that they failed in independent tests because a new module they are developing was not yet tested with the product.

Ok, so what of the "most advanced blah blah blah" claims for the past 8 years then? That's an unintended admission that they were bullshitting.

1535506061533.png


OH YEAAHH!
 
D

Deleted member 178

I remember the one time I tried it. My son said 'Dad, my SSD is out of space'.. I'm like.. WHAT? I ran Treesize, and found 118GB in the WRDATA folder.. I spent day after day opening tickets for whitelisting, finally uninstalling it in frustration.
.
Yes, seems the culprit is the journaling system used for the rollback feature, i bet if you have several low popularity software, the system will amass datas and store them in WRdata under .db files. Webroot is supposed to clean the folder from time to time, but it may be too long. Anyway , you can do it yourself by deleting those .db files.


Webroot is a dying product. Recent fiasco(s) where they bricked some machines. Some MSP's that used Webroot spend thousands of man hours fixing systems and servers. I virtually never hear of anyone using it anymore
yes , happened 2 times already.
 

artek

Level 5
I remember the one time I tried it. My son said 'Dad, my SSD is out of space'.. I'm like.. WHAT? I ran Treesize, and found 118GB in the WRDATA folder.. I spent day after day opening tickets for whitelisting, finally uninstalling it in frustration.

Webroot is a dying product. Recent fiasco(s) where they bricked some machines. Some MSP's that used Webroot spend thousands of man hours fixing systems and servers. I virtually never hear of anyone using it anymore.
I still like the product. They're not the only ones that have bricked systems before.
 
D

Deleted Member 3a5v73x

I also kinda like Webroot because of Identity Protection features. Still have some unused licenses in Webroot portal, waiting for product improvements tho. I like that you can restart users system from online dashboard without prompt on clients side. :D Logged in recently and saw that they have improved that management panel interface too, I don't know how long it's been there, but looks better and clearer.

Webroot + VoodooShield was one of my favorite combos back then. (y)
 
Last edited by a moderator:
5

509322

How effective is its roll back ??
it is effective only against certain types of infections. And which infections those are... you have to get a list from Webroot. However, I doubt they will give you such a list. Webroot isn't open about such things as they say it provides a way for malc0ders to target their soft.

If you know how to use WSA, then you configure it to monitor the setup\launcher files of some unknown\untrusted program or script before you launch them. That way you can rollback most things if turns out to be a bad deal after you launch them. However, you cannot rollback everything despite Webroot marketing saying "It will rollback perfectly every time..." It just don't work that way. What their marketing materials really mean is that it will rollback perfectly what has been shown and demonstrated in this here video...
 
Last edited by a moderator:

Mahesh Sudula

Level 17
Verified
it is effective only against certain types of infections. And which infections those are... you have to get a list from Webroot. However, I doubt they will give you such a list. Webroot isn't open about such things as they say it provides a way for malc0ders to target their soft.

If you know how to use WSA, then you configure it to monitor the setup\launcher files of some unknown\untrusted program or script before you launch them. That way you can rollback most things if turns out to be a bad deal after you launch them. However, you cannot rollback everything despite Webroot marketing saying "It will rollback perfectly every time..." It just don't work that way. What their marketing materials really mean is that it will rollback perfectly what has been shown and demonstrated in this here video...
however i see one pro for webroot..solid antiphishing consistently..
 
5

509322

that seems a bit interesting...i have used him for anti phishing..but never tested their modules due to lack of patience
What's your opinion ?
@davisd points out something important - which is the time that the user must allow WSA to roll back a system. Rollback can take up to 48 hours before it rolls back the system. After 48 hours the system is toast. These details were not present in the WSA documentation the last time I checked. The infos was only give out by Webroot support after an infection was reported to them.
 

Nevi

Level 5
Verified
I remember the one time I tried it. My son said 'Dad, my SSD is out of space'.. I'm like.. WHAT? I ran Treesize, and found 118GB in the WRDATA folder.. I spent day after day opening tickets for whitelisting, finally uninstalling it in frustration.

Webroot is a dying product. Recent fiasco(s) where they bricked some machines. Some MSP's that used Webroot spend thousands of man hours fixing systems and servers. I virtually never hear of anyone using it anymore.
I absolutely dont think Webroot is a dying product. In this forum there are a group that don't like it, and that's fine. But I can asure you WRSA will live for a long time, if they continue like they do. I would use it again if need be, but I had used it so many years I thought it was time for a change.
For people that prioritize low resourse footprint, but still good malware blocking, WRSA fit the bill nicely.
 
Top