Assigned Zemana False Positive Report Thread

[yigido]

Zemana AntiMalware Premium 2.21.2.139
Detected Adguard Extension (Beta), please whitelist it.

Chrome Store : Adguard AdBlocker (Beta)

Screenshot

 

[TwinHeadedEagle]

You should not receive this detection anymore.

 

[yigido]

You should not receive this detection anymore.

Sorry but on my side still detected :/

 

[TwinHeadedEagle]

Hmm, have you clicked report as safe?

 

[yigido]

Hmm, have you clicked report as safe?

Yes, I clicked it and it is automatically "excluded"
I removed the item from excluded section. Then I scanned again and it is detected again. I want to fix this on Zemana side for all people sake.

 

[TwinHeadedEagle]

I understood the issue. We will try to fix this in next Stable build. Thanks!

 

[yigido]

I understood the issue. We will try to fix this in next Stable build. Thanks!

Thanks for your assist TwinHeadedEagle

 

[Evjl's Rain]

@TwinHeadedEagle sorry for off topic. Where can I report bugs for zemana antilogger? Thank you

 

[yigido]

@TwinHeadedEagle sorry for off topic. Where can I report bugs for zemana antilogger? Thank you

You can use this thread, because ZAL & ZAM use the same database and same engine

 

[Evjl's Rain]

I have 3 problems to report. I already sent a similar feedback via the app itself. My antilogger version is: 2.21.204.465

NOTE: I always disable ID thelf protection since it prevents me to type vietnamese using Unikey (a typing tool)

1/ ID thelf protection is disable in the settings and it also show "Off" in the main screen. However, I sometimes, I cannot use my typing tool to type something in vietnamese. It doesn not always happen but very frequently
The link for the vietnamese typing tool is here:
x64 version

http://sourceforge.net/projects/unikey/files/unikey-win/4.2%20RC4/unikey42RC4-140823-win64.zip/download

x86 version:

http://sourceforge.net/projects/unikey/files/unikey-win/4.2%20RC4/unikey42RC4-140823-win32.zip/download

2/ sometimes, when I opened internet explorer, I could not type anything in the address box. After I completely closed zemana, I could type normally (ID thelf protection = off)

3/ I closed zemana from taskbar (with ID thelf protection = OFF), sometimes I cannot use my vietnamese typing tool. When I opened zemana, it worked again

do I need to send any log? Where I can find them if they are available?

Thank you so much

 

[Evjl's Rain]

update: it ALWAYS happens after I wake up my laptop from sleep mode

 

[theRab]

Hi,
a customer told me, that his download of our software https://de-de.hoerbert.com/downloads/hoerbert.exe
is marked as malware by Zemana. We're using Adobe AIR runtime and some more tools like sox underneath.
Maybe that triggers Zemana? Could it be infected after downloading? Is it a FP? Can it be whitelisted?
So many questions... but I'm very happy this forum exists.

With best regards,
Rainer

 

[TwinHeadedEagle]

@Evjl's Rain

Please send email to dev@zemana.com

@theRab

Thank you, it should be fixed now. Let me know if you need more help.

 

[uninfected1]

ZAL 2.21 blocks installation of MalwareTips Shadow Defender giveaway (suspicious File):

MalwareTips Giveaway - Shadow Defender [4 Days Giveaway]

 

[uninfected1]

@TwinHeadedEagle or any Zemana staff

Any news on setup-malwaretipspromo.exe Shadow Defender giveaway? ZAL 2.21 is still blocking it. Feedback would be appreciated.

 

[TwinHeadedEagle]

Do you still have detection?

 

[uninfected1]

Yes. I've just tried to install again and ZAL blocks it (suspicious file). I have Pandora enabled.

 

[TwinHeadedEagle]

No problems on my side.

 

[uninfected1]

Thanks for looking at it. Same on the Shadow Defender giveaway thread. Guess I'm the only one with the issue.

 

[yigido]

File: SunsetScreen Installer
Homepage (Download): SunsetScreen: Wind down in the evening properly

VT Result: Antivirus scan for b7f7ebb8baf439fe630380a970502945178203e73a3e3064b435015ebc8f5d4f at UTC - VirusTotal
Pandora: Enabled
Screenshot: