V9.com is a browser hijacker that is bundled with other free software that you download off of the Internet. When installed this browser hijacker it will set the homepage and search engine for your web browser to http://www.v9.com.
The V9.com browser hijacker is commonly bundled with other free programs that you download off of the Internet. Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed V9.com without your knowledge.
When the V9.com browser hijacker is installed on a PC, common symptoms include:
- Changing the web browser’s default homepage to www.v9.com
- Changing the browser’s search provider, built-in search box to http://www.v9.com
- Ability to modify the ‘new tab’ functionality to launch the modified search portal page
- Loads into the web browser via an extension or add-on
You may also see in the browser status bar the following messages: “Waiting for V9.com”, “Transferring data from V9.com”, “Looking up V9.com”, “Read V9.com”, “Connected to V9.com”.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.
How to remove V9.com Redirect (Removal Guide)
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
- STEP 1: Uninstall V9_uninstaller from Windows
- STEP 2: Use Zemana AntiMalware Portable to remove V9.com Redirect
- STEP 3: Use Malwarebytes to Scan for Malware and Unwanted Programs
- STEP 4: Double-check for malicious programs with HitmanPro
- (OPTIONAL) STEP 5: Reset your browser to the default settings
STEP 1 : Uninstall V9_uninstaller from Windows
In this first step, we will try to identify and remove any malicious program that might be installed on your computer.
- Go to the uninstall menu.
Windows 10 or Windows 8
- To uninstall a program on Windows 10 or Windows 8, right-click on the Windows Start button and choose “Control Panel” from the pop-up menu.
- When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category.
Windows 7 or Windows Vista
- If you are using Windows XP, Windows Vista or Windows 7, click the “Start” button, then click on the “Control Panel” menu option.
- When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category.
- To uninstall a program on Windows 10 or Windows 8, right-click on the Windows Start button and choose “Control Panel” from the pop-up menu.
- When the “Programs and Features” screen is displayed, scroll through the list of currently installed programs and uninstall V9_uninstaller.
The malicious program may have a different name on your computer. To view the most recently installed programs, you can click on the “Installed On” column to sort your program by the installation date. Scroll through the list, and uninstall any unwanted or unknown programs.
If you cannot find any unwanted programs on your computer, you can proceed with the next step.
If you are having issues while trying to uninstall a program, you can use Revo Uninstaller to completely remove this unwanted program from your machine.
STEP 2: Use Zemana AntiMalware Portable to remove V9.com redirect
Zemana AntiMalware Portable is a free malware scanner which can detect malicious programs that your antivirus has failed to find.
- You can download Zemana AntiMalware Portable from the below link:
ZEMANA ANTIMALWARE PORTABLE DOWNLOAD LINK (This link open a new web page from where you can download “Zemana AntiMalware Portable”) - Double-click on the file named “Zemana.AntiMalware.Portable” to perform a system scan with Zemana AntiMalware.
You may be presented with an User Account Control pop-up asking if you want to allow Zemana to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
- When Zemana AntiMalware will start, click on the “Scan” button to perform a system scan.
- Zemana AntiMalware will now scan your computer for malicious programs. This process can take up to 10 minutes.
- When Zemana has finished finished scanning it will show a screen that displays any malware that has been detected. To remove all the malicious files, click on the “Next” button.
Zemana AntiMalware will now start to remove all the malicious programs from your computer.
STEP 3: Use Malwarebytes to Scan for Malware and Unwanted Programs
Malwarebytes is a powerful on-demand scanner which will remove the V9.com redirect from your PC. It is important to note that Malwarebytes will run alongside antivirus software without conflicts.
- You can download download Malwarebytes from the below link.
MALWAREBYTES DOWNLOAD LINK (This link open a new page from where you can download “Malwarebytes”) - When Malwarebytes has finished downloading, double-click on the “mb3-setup-consumer” file to install Malwarebytes on your computer.
You may be presented with an User Account Control pop-up asking if you want to allow Malwarebytes to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
- When the Malwarebytes installation begins, you will see the Malwarebytes Setup Wizard which will guide you through the installation process.
To install Malwarebytes on your machine, keep following the prompts by clicking the “Next” button.
- Once installed, Malwarebytes will automatically start and update the antivirus database. To start a system scan you can click on the “Scan Now” button.
- Malwarebytes will now start scanning your computer for malicious programs.
This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
- When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected.
To remove the malicious programs that Malwarebytes has found, click on the “Quarantine Selected” button.
- Malwarebytes will now quarantine all the malicious files and registry keys that it has found.
To complete the malware removal process, Malwarebytes may ask you to restart your computer.
When the malware removal process is complete, you can close Malwarebytes and continue with the rest of the instructions.
STEP 4: Double-check for malicious programs with HitmanPro
HitmanPro finds and removes malware, adware, bots, and other threats that even the best antivirus suite can oftentimes miss. It’s designed to run alongside your antivirus suite, firewall, and other security tools.
- You can download HitmanPro from the below link:
HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download “HitmanPro”) - When HitmanPro has finished downloading, double-click on the “hitmanpro” file to install this program on your computer.
You may be presented with an User Account Control pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
- When the program starts you will be presented with the start screen as shown below. Now click on the Next button to continue with the scan process.
- HitmanPro will now begin to scan your computer for malware.
- When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove malware.
- Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
When the process is complete, you can close HitmanPro and continue with the rest of the instructions.
(Optional) STEP 5: Reset your browser to the default settings
This step needs to be performed only if your issues have not been solved by the previous steps.
Google Chrome
- Click on Chrome’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled Settings.
- Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Advanced link (as seen in the below example).
- Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settings section is visible, as shown in the example below. Next, click on the Reset settings button.
- A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
Internet Explorer
- Open Internet Explorer, click on the “gear icon”
in the upper right part of your browser, then click again on Internet Options.
- In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
- In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
- When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now need to close your browser, and then you can open Internet Explorer again.
Mozilla Firefox
- In the upper-right corner of the Firefox window, click the Firefox menu button (
), then click on the “Help” (
) button.
- From the Help menu, choose Troubleshooting Information.
If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting information page.
- Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
- To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
- Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.
If you are still experiencing problems while trying to remove V9.com redirect from your PC, please do one of the following:
- Run a system scan with Emsisoft Emergency Kit
- Ask for help in our Malware Removal Assistance for Windows forum.
worked perfectly thank you!
Very happy that I found this site. Congrats for this ! Thank you very much.
Thank you so very much!!! I was about to lose my mind trying to figure out how to get rid of this v9 nightmare! The people who create this crap are truly miserable folk. Appreciate you taking the time to help us “non-geek-speak” newbies out! Will certainly donate!
thank you thank you thank you. i’m a non-geek who got this virus. i followed your instructions and it looks like i really have gotten rid of the virus. YAY!!!!!!
Thanks a bunch v9 was so annoying
One more vote for ADWCLEANER here.
thanks so much for this!!!it really works…….what a relief…..
Quote: “You should always pay attention when installing software”
That’s a joke. You can hit decline to all that 3rd party crapware and it still gets installed without your premission. There’s no way to avoild it.
Lets try to remove this program:
STEP 1: Run a scan with AdwCleaner
Please run AdwCleaner (as seen on STEP 3) to remove this infection!
STEP 2: Run a scan with Junkware Removal Tool
1.Download Junkware Removal Tool to your desktop from the below link:
JUNKWARE REMOVAL TOOL : http://thisisudax.org/download…
2. Double-click on the JRT.exe icon to start this utility.
3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications
STEP 3: Cleanup your shortcuts:
Please download and run Shortcut Cleaner: http://www.bleepingcomputer.com/download/shortcut-cleaner/
Waiting for your reply to see how everything is running…
I followed these steps to a t and it did not remove v9 can you help please
I tried all the steps just to be on the safe side. Thanks ;)
Thanks that worked, on my system, it was installed as “Delta Homes”
thanks for sharing this.
Adw cleaner is great
Key Deleted : HKLMSoftwareV9Software
ADWCLEANER it worked:)
Adwcleaner worked brilliantly in less than 5 minutes. Thanks heaps.
Absolutely nothing was working after I completed all of the removal processes of V9 that I was told on many different websites… I was looking for one more thing that could finally get rid of the damn thing… and I downloaded that Adwcleaner that you have here… and that got rid of it! Finally! Thank you so much!
Thank you, this was very usefull and it completely solved that ugly issue with V9.
I truly believe in Internet not as the way of doing business but as huge and unarrestable community of people with open hearts and open minds. Thank you again:-)