Have you received an email claiming your password was obtained through a legitimate website, leading to your device being infected with malware? This type of email is a scam designed to extort money from victims through threats and deception.
Overview of the Scam
The “Password Was Compromised Through A Legitimate Website” email scam is a form of sextortion scam that has recently emerged. It starts with an email containing fake claims that the recipient’s password was acquired through a legitimate website. Supposedly, this allowed the sender to infect the victim’s device with malware and spyware to access their microphone, camera, and personal data.
The email states that compromising the password led to a successful malware attack on the recipient’s system. It installed a backdoor virus granting access to all the device’s contents and control over the microphone and camera.
While not directly stated, the email implies that explicit videos and photos of the victim were recorded and compiled into an “archive.” It threatens to leak the indecent content unless the demanded ransom is paid.
This gives the false impression that the recipient’s intimate activities were observed and documented. The extortion fee is usually requested in Bitcoin, a cryptocurrency offering increased anonymity.
Breakdown of the Scam Email Components
Here are the key components contained in a typical “Password Was Compromised” sextortion scam email:
- Subject Line – Usually urgent titles like “Warning” or “Important” to entice opening.
- Backstory – Claims the recipient’s password was obtained through a legitimate site.
- Malware Attack Story – States this password access enabled a malware attack on the victim’s device.
- Webcam/Microphone Access – Says malware provided access to microphone, camera, and personal data.
- Implicit Blackmail – Suggests inappropriate videos/images were recorded and archived.
- Ransom Demand – Demands payment, usually $500-$1000 in Bitcoin, to avoid data leaks.
- Threats – Threatens to release intimate content if payment isn’t received in 1-2 days.
- Fake Technical Jargon – Uses made-up hacker terms like “backdoor virus” to seem credible.
- Sense of Urgency – Short deadline given to pay the ransom and avoid assumed leaks.
Goals of the Scammers
The primary objectives behind this scam include:
- Extorting Money – Defraud victims out of ransom payments by exploiting fear/embarrassment.
- Installing Malware – Trick users into downloading malware by posing as legitimate notifications.
- Harvesting Personal Data – Attempt to collect personal information like passwords through phishing techniques.
- Damaging Reputations – Threaten to harm victims’ reputations by releasing fabricated explicit content.
This scam combines social engineering manipulation with technological deception for maximum psychological impact. The extortion targets basic human emotions like fear and shame.
Here is how the “Password Was Compromised Through A Legitimate Website” email scam looks:
Subject: Careful, it’s important
Hi.
I have very bad news for you. Unfortunately, your private data was compromised.Your password was compromised through a legitimate website, and that led to events that I will explain to you now.
Using your password, our team gained access to your email. We analyzed all data and after going through found a vector for an attack.
That attack was a success. The result was that your machine was infected with a virus/backdoor. Our team uses individual approach to every victim, our success rate is very high.We have gained access to the data, but the most interesting part that we are able to control your webcam and microphone.
And you are correct. We have a nice archive with exploding video content.
It’s all good, but we are here to make money. So if you don’t want those videos to be leaked, please follow the instructions.You pay $750 USD, and there will be nothing to worry about. No chats, no photos, nothing. Every single file will be deleted and virus removed from your machine
Use Bitcoin to make the transfer. Wallet address is 1J7RYCYp8D7zYoAAR4HQDXujaRU6D9tDbf , it’s unique and we will know that you made the payment immediately.
You have 2 days to make the transfer, that’s reasonable.
Take care.
How the Scam Works
The “Password Was Compromised” sextortion scam operates through a sequence of deceptive techniques to defraud and extort money from victims. Here is a step-by-step breakdown of how this scam works:
1. Obtaining Email Addresses
The first step for scammers is compiling a list of target email addresses. These are gathered through illegal data dumps, malware infections, phishing and more. The broader the recipient pool, the higher chance of snaring victims.
2. Crafting Deceptive Emails
Scammers put significant effort into making the email content seem convincing. The backstory about a compromised password aims to seem plausible, as do the technical explanations of malware infections.
Including the victim’s password in the email often lends credibility since it implies their account was hacked. But in reality, these are typically passwords leaked online previously.
3. Executing Mass Spamming
The crafted scam emails are then distributed en masse to the compiled list of recipients. Mass spamming enables scammers to reach thousands of potential victims rapidly.
Email distribution methods like botnets and spoofed addresses help evade anti-spam filters. This facilitates delivery to inboxes rather than spam folders.
4. Sit Back and Wait
After blasting out the emails, scammers simply monitor the provided Bitcoin wallet addresses for any ransom payments. The broader the recipient pool, the more likely some will become convinced and pay up.
5. Follow-up Extortion
If the initial email doesn’t prompt a payment, scammers might send follow-up threatening messages. These emphasize the impending consequences if the ransom isn’t paid immediately.
6. Transfer and Withdrawal
Once ransom money lands in the provided Bitcoin wallet, the scammers swiftly transfer it elsewhere and eventually withdraw it into normal cash. This rapid laundering makes reversing transactions nearly impossible.
7. Damage Control
For recipients submitting payments, scammers generally cease all contact after withdrawing the funds. Those who don’t pay may have their email addresses sold to other scammers to endure recurring sextortion attacks.
This sequence demonstrates how the “Password Was Compromised” scam strategically exploits human psychology and technological tools to defraud at scale. Awareness of the techniques is key to recognizing and avoiding it.
What to Do If You Are Targeted
If you receive the “Password Was Compromised Through A Legitimate Website” sextortion email or any similar scam message, stay calm and take the following actions:
Do Not Panic
The email is meant to instill fear and urgency to pay without thinking. But rest assured, the claims of malware infections, extortion archives and imminent data leaks are completely fabricated. There is no reason to panic or act hastily.
Do Not Reply
Replying will simply confirm your email address is active. Instead, ignore and delete the message then block the sender. Do not try reasoning with scammers or asking questions, as this achieves nothing constructive.
Do Not Pay the Ransom
No matter how convincing or threatening the email seems, never pay the ransom demand. Doing so will likely spur repeat extortion attempts while funding criminal enterprises.
Run a Malware Scan
Run a scan with updated antivirus software as a precaution, even though infections claims are fake. This can identify any actual malware picked up from other sources.
Change Online Passwords
Consider changing passwords for online accounts, particularly any reused on multiple sites. Use unique, complex passwords for each account and enable two-factor authentication where possible.
Contact the Website
If the email references a legitimate website from which your password was allegedly obtained, contact the site to make them aware of potential vulnerabilities being exploited.
Report the Email
Forward the scam email to the Anti-Phishing Working Group at phish@apwg.org and to the Federal Trade Commission at spam@uce.gov. Report it as phishing to your email provider.
Monitor Accounts
Keep closer watch on online accounts named in the scam message for any suspicious activity. Review credit card and bank statements for unknown charges.
Warn Contacts
Let colleagues, friends and family know about this scam if you think they could also be targeted. Share awareness to prevent them from being deceived.
Remaining calm and avoiding reactionary decisions denies scammers the satisfaction of profiting off the scam. Take smart steps to actively protect yourself instead.
Is Your Device Infected? Check for Malware
If your device is running slowly or acting suspicious, it may be infected with malware. Malwarebytes Anti-Malware Free is a great option for scanning your device and detecting potential malware or viruses. The free version can efficiently check for and remove many common infections.
Malwarebytes can run on Windows, Mac, and Android devices. Depending on which operating system is installed on the device you’re trying to run a Malwarebytes scan, please click on the tab below and follow the displayed steps.
Scan your computer with Malwarebytes for Windows to remove malware
Malwarebytes stands out as one of the leading and widely-used anti-malware solutions for Windows, and for good reason. It effectively eradicates various types of malware that other programs often overlook, all at no cost to you. When it comes to disinfecting an infected device, Malwarebytes has consistently been a free and indispensable tool in the battle against malware. We highly recommend it for maintaining a clean and secure system.
Download Malwarebytes for Windows
You can download Malwarebytes by clicking the link below.
MALWAREBYTES FOR WINDOWS DOWNLOAD LINK
(The above link will open a new page from where you can download Malwarebytes)-
Install Malwarebytes
After the download is complete, locate the MBSetup file, typically found in your Downloads folder. Double-click on the MBSetup file to begin the installation of Malwarebytes on your computer. If a User Account Control pop-up appears, click “Yes” to continue the Malwarebytes installation.
Follow the On-Screen Prompts to Install Malwarebytes
When the Malwarebytes installation begins, the setup wizard will guide you through the process.
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You’ll first be prompted to choose the type of computer you’re installing the program on—select either “Personal Computer” or “Work Computer” as appropriate, then click on Next.
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Malwarebytes will now begin the installation process on your device.
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When the Malwarebytes installation is complete, the program will automatically open to the “Welcome to Malwarebytes” screen.
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On the final screen, simply click on the Open Malwarebytes option to start the program.
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Enable “Rootkit scanning”.
Malwarebytes Anti-Malware will now start, and you will see the main screen as shown below. To maximize Malwarebytes’ ability to detect malware and unwanted programs, we need to enable rootkit scanning. Click on the “Settings” gear icon located on the left of the screen to access the general settings section.
In the settings menu, enable the “Scan for rootkits” option by clicking the toggle switch until it turns blue.
Now that you have enabled rootkit scanning, click on the “Dashboard” button in the left pane to get back to the main screen.
Perform a Scan with Malwarebytes.
To start a scan, click the Scan button. Malwarebytes will automatically update its antivirus database and begin scanning your computer for malicious programs.
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Wait for the Malwarebytes scan to complete.
Malwarebytes will now scan your computer for browser hijackers and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check the status of the scan to see when it is finished.
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Quarantine detected malware
Once the Malwarebytes scan is complete, it will display a list of detected malware, adware, and potentially unwanted programs. To effectively remove these threats, click the “Quarantine” button.
Malwarebytes will now delete all of the files and registry keys and add them to the program’s quarantine.
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Restart your computer.
When removing files, Malwarebytes may require a reboot to fully eliminate some threats. If you see a message indicating that a reboot is needed, please allow it. Once your computer has restarted and you are logged back in, you can continue with the remaining steps.
Your computer should now be free of trojans, adware, browser hijackers, and other malware.
If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing Malwarebytes Premium to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow one of the steps:
- Run a computer scan with ESET Online Scanner
- Ask for help in our Windows Malware Removal Help & Support forum.
Scan your computer with Malwarebytes for Mac to remove malware
Malwarebytes for Mac is an on-demand scanner that can destroy many types of malware that other software tends to miss without costing you absolutely anything. When it comes to cleaning up an infected device, Malwarebytes has always been free, and we recommend it as an essential tool in the fight against malware.
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Download Malwarebytes for Mac.
You can download Malwarebytes for Mac by clicking the link below.
MALWAREBYTES FOR MAC DOWNLOAD LINK
(The above link will open a new page from where you can download Malwarebytes for Mac) -
Double-click on the Malwarebytes setup file.
When Malwarebytes has finished downloading, double-click on the setup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.
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Follow the on-screen prompts to install Malwarebytes.
When the Malwarebytes installation begins, you will see the Malwarebytes for Mac Installer which will guide you through the installation process. Click “Continue“, then keep following the prompts to continue with the installation process.
When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.
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Select “Personal Computer” or “Work Computer”.
The Malwarebytes Welcome screen will first ask you what type of computer are you installing this program, click either Personal Computer or Work Computer.
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Click on “Scan”.
To scan your computer with Malwarebytes, click on the “Scan” button. Malwarebytes for Mac will automatically update the antivirus database and start scanning your computer for malware.
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Wait for the Malwarebytes scan to complete.
Malwarebytes will scan your computer for adware, browser hijackers, and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
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Click on “Quarantine”.
When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the malware that Malwarebytes has found, click on the “Quarantine” button.
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Restart computer.
Malwarebytes will now remove all the malicious files that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
Your Mac should now be free of adware, browser hijackers, and other malware.
If your current antivirus allowed a malicious program on your computer, you might want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.
Scan your phone with Malwarebytes for Android to remove malware
Malwarebytes for Android automatically detects and removes dangerous threats like malware and ransomware so you don’t have to worry about your most-used device being compromised. Aggressive detection of adware and potentially unwanted programs keeps your Android phone or tablet running smooth.
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Download Malwarebytes for Android.
You can download Malwarebytes for Android by clicking the link below.
MALWAREBYTES FOR ANDROID DOWNLOAD LINK
(The above link will open a new page from where you can download Malwarebytes for Android) -
Install Malwarebytes for Android on your phone.
In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.
When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
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Follow the on-screen prompts to complete the setup process
When Malwarebytes will open, you will see the Malwarebytes Setup Wizard which will guide you through a series of permissions and other setup options.
This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue.
Tap on “Got it” to proceed to the next step.
Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on “Give permission” to continue.
Tap on “Allow” to permit Malwarebytes to access the files on your phone. -
Update database and run a scan with Malwarebytes for Android
You will now be prompted to update the Malwarebytes database and run a full system scan.
Click on “Update database” to update the Malwarebytes for Android definitions to the latest version, then click on “Run full scan” to perform a system scan.
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Wait for the Malwarebytes scan to complete.
Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
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Click on “Remove Selected”.
When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the “Remove Selected” button.
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Restart your phone.
Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your device.
Your phone should now be free of adware, browser hijackers, and other malware.
If your current antivirus allowed a malicious app on your phone, you may want to consider purchasing the full-featured version of Malwarebytes to protect against these types of threats in the future.
If you are still having problems with your phone after completing these instructions, then please follow one of the steps:
- Restore your phone to factory settings by going to Settings > General management > Reset > Factory data reset.
- Ask for help in our Mobile Malware Removal Help & Support forum.
Frequently Asked Questions
What is the “Password Was Compromised” email scam?
This is a type of sextortion scam where recipients are sent an email claiming their password was obtained from a website, leading to malware infections and recordings of explicit videos through their webcam. The email threatens to leak the supposed videos unless a ransom is paid.
Is my device really infected with malware?
No, the claims of malware infections enabling access to your microphone and camera are completely fabricated in this scam. It is just a tactic to scare recipients.
Were inappropriate videos actually recorded of me?
No, the scammers do not really have any intimate videos or recordings of you. This is just implied as leverage for extortion.
Should I pay the ransom?
No, you should never pay the demanded ransom. It will likely lead to more extortion attempts, and there is no actual evidence to eliminate by paying.
How did the scammers get my password?
They most likely did not. Scammers use passwords leaked in previous breaches to give the illusion of having “hacked” your account, when the passwords are actually publicly available.
Can this email really infect my device?
Simply opening or reading the email will not infect your device with malware. Scammers may include malware download links, so don’t click anything within the email.
How can I protect myself from this scam?
Use unique passwords on all accounts, enable two-factor authentication, run antivirus software, and be cautious of any unsolicited emails demanding money. Never pay ransoms to scammers.
What should I do if I receive this email?
Do not reply to the email, pay the ransom or click any links. Report the scam to anti-phishing groups, forward it to your email provider, and delete it. You can also warn your contacts about the scam tactic.
Conclusion
The “Password Was Compromised Through A Legitimate Website” email scam displays the deceptive creativity of cybercriminals. It combines technical jargon, personal information and implicit threats to trick victims into paying ransoms out of fear and uncertainty.
Recognizing the underlying template and psychology illuminates that the claims are completely fabricated. There is no malware infection, no inappropriate videos being recorded and no reason to pay. Simply deleting the message thwarts the scam entirely.
This scam reminds us that human emotions like fear and embarrassment can easily overpower rational thinking. That is why we must remain vigilant for online extortion attempts aimed at exploiting those feelings. Developing awareness of common scam tactics allows identifying and responding appropriately to fraudulent messages.
With scam methods constantly evolving, continued education is essential. Pay attention to cybercrime alerts, implement robust security protections and think twice before trusting any unsolicited messages. Staying informed and proactive are the keys to protecting oneself and halting extortion scams in their tracks.