There is no need to defend Comodo because Comodo is not doing anything that needs to be defended in the first place.
At the end of the day, Comodo has no obligation to anyone beyond what is legally required in any contractual agreements it has. Its EULAs and Terms of Service are no different than any other software publisher's. Go look at the repeated complaints on the Bitdefender forums, the Kaspersky forums, and so on. You will see that same kinds of complaints, the same frustrations, and the same general dissatisfaction and discontent over those products. (Although it has always been more intense regarding Comodo.)
I get that people are frustrated about the bugs and that they feel as if Comodo ignores many things. What I am trying to explain is that Comodo is never going to change. So a person has a decision to make - either keep beating their head against a wall over it, drop Comodo and move onto a different product, or accept Comodo for what it is.
You know these online discussions are devoid of many things - inflection of voice, the context of seeing a person's face and body language, the obvious intent that a face-to-face discussion reveals that an online discussion does not. People are going to interpret online posts as they wish. None of us can do anything about it. So within that context, I can understand why many here think I am defending Comodo. If readers think me pointing out to them that their complaints about Comodo are wasted effort, and that in turn is a defense of Comodo, then that is their prerogative.