Troubleshoot My PC is completely insane! Help please :(

Rui

Level 2
Thread author
Verified
Jun 7, 2014
131
Briefly explain your current issue(s)
Several blue screens. Proper boots but my desktop only shows up for 3 minutes
Steps taken to resolve, but have been unsuccessful
I tried to install Windows 10 from scratch, but I don't have a pen, I will buy it tomorrow
Hi buddys!

I don't want to bother but something serious is happening with my machine.

Since yesterdy night my PC was shuting down several times, right after the desktop image appeared.
I did system restore and it worked until I left my house to college, earlier in the morning. I update my pc and turned it off...

When I came back home, I turned on my PC and the old mighty blue screens were back on track...

My Pc only worked for 5 minutos each time...

Then, I thought I could install W 10 from scratch just to eliminate all kinds of problems, but I didn't succedeed since I only had 2 DVD'S and none of them worked properly.

Can you help me to put my PC back on top like it used to be?

Honestly, I don't what the hell happend... Because now seems ok, but I know it's not...
 
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Rui

Level 2
Thread author
Verified
Jun 7, 2014
131
As far as I know, when you upgrade from win 8.1 no key is needed since you already have one.
When you update and connect to internet, Microsoft will " see" it.
Noxt time you install win 10 again, no key needed, when asked, press "skip".
You can see your current key as the windows 10 one with a simple script.

How to Find Your Lost Windows or Office Product Keys

I just gooogled, the genuine ticket file is needed to do a win 10 install by scratch without upgrading win 8 before.
The original way is to first update, then clean install.
I did it this way and had no problems at all.

How to clean install Windows 10 directly without upgrade - gHacks Tech News
Well, I would like to install from scratch, as I tried to install through update and I ended up to the store where I bought my pc, so they could install W8.1 again 3 months ago...
 
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Ink

Administrator
Verified
Staff Member
Well-known
Jan 8, 2011
22,361
That's not true, you can perform clean install from dvd, usb.
Yes, that's what I said. OP was asking, but was not clear if upgrading from Windows 8.1 or fresh installation with purchased licence.

The free upgrade needs a previous Windows installed, that's what is written on the web, then a clean install can be performed.
 
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Piteko21

Level 18
Verified
Top Poster
Well-known
Sep 13, 2014
874
your problem seems to be endless ...
but thankfully everything is OK now.

PS. I LOVE your avatar, its amazing :D
you live in Porto?
 
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Rui

Level 2
Thread author
Verified
Jun 7, 2014
131
I've just installed w10 successfully but It happend again.
If tommorow doesn' get any better, I'll take the laptop to the store.
 
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Ink

Administrator
Verified
Staff Member
Well-known
Jan 8, 2011
22,361
I've just installed w10 successfully but It happend again.

Install Windows 10 as an upgrade (overwrite previous Windows installation) or clean install (wipe C:\ drive)?
What happened again? Could you elaborate on the details.
 
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Exterminator

Community Manager
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Staff Member
Well-known
Oct 23, 2012
12,527
What is the Laptop brand?
Can you post your specs specifically CPU,video card if applicable or built in graphics
 
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Rui

Level 2
Thread author
Verified
Jun 7, 2014
131
Clean install.
Toshiba satélite L50-A-1CU
NVidia GeForce 740M
Intel HD graphics 4600
Intel core i-7
8gb RAM
Hard drive 500 GB
Storage média HDD
 
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Rui

Level 2
Thread author
Verified
Jun 7, 2014
131
My laptop just turns off and when i turn on, my desktop it's just like it was before my laptop turned off... It i'm using word, when i turn on, my word document is still opened
 
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