App Review Webroot Internet Security Plus 12.21.19

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Content source

https://www.youtube.com/watch?v=pA7tdVFmMnU&feature=em-uploademail

 

[IkariGradius]

Thanks for the share. Excellent review from Computer Solutions, which is my favorite cybersecurity YouTube reviewer after The PC Security Channel.

I'm glad to see Webroot has improved compared to the last test, and i really hope they are going to improve their product, but they are still way behind others. I wouldn't recommend Webroot as it is now. The future of the company is unclear, having being bought by Carbonite, which has in turn been bought by OpenText, so there's no way of seeing which direction they'll take from now on.

Also Webroot is one of the only antivirus that actually decrease the protection of your computer. As Windows Defender gets much better results and is deactivated upon Webroot installation (as with most AV), you are actually left with a less secured machine. Unlike Malwarebytes that, despites having a low detection rate, complements WD and adds a layer of protection.

 

[Nevi]

Webroot is a great antivirus. I'm still surpriced over how much time certain people use to tell about what a bad antivirus it is. Why dont they just copy and paste one of their old answers about Webroot, so people will know the usual stuff is around again. And furthermore just use an antivirus they feel comfortable with. BING all are happy.
Personally I'm going on 9 year without infections with Webroot. Viva Le Webroot.

 

[EndangeredPootis]

Webroot is a great antivirus. I'm still surpriced over how much time certain people use to tell about what a bad antivirus it is. Why dont they just copy and paste one of their old answers about Webroot, so people will know the usual stuff is around again. And furthermore just use an antivirus they feel comfortable with. BING all are happy.
Personally I'm going on 9 year without infections with Webroot. Viva Le Webroot.

Webroot profile picture, yeah sure.

 

[ForgottenSeer 823865]

I'm still surpriced over how much time certain people use to tell about what a bad antivirus it is. Why dont they just copy and paste one of their old answers about Webroot, so people will know the usual stuff is around again. And furthermore just use an antivirus they feel comfortable with. BING all are happy.
Personally I'm going on 9 year without infections with Webroot. Viva Le Webroot.

I'm still surprised over how much time certain people use to tell about what a GREAT antivirus it is. Why don't they just copy and paste one of their old answers about Webroot, so people will know the usual stuff is around again. And furthermore just use SILENTLY an antivirus they feel comfortable with . BING all are happy.

Webroot profile picture, yeah sure.

in fact, he and his buddy Muddy only come at MT when Webroot is mentioned...as Zorro come to save the peasant.

 

[Azure]

People can debate the protection accuracy of Webroot if they want.

But the product and company clearly have many other problems as well. For example anyone that has browse the Webroot forum for months should know the issue they had with the password manager and with their Mac version.

Kinda feels in my opinion like a lack of quality control is going on with the product.

 

[IkariGradius]

Webroot is a great antivirus. I'm still surprised over how much time certain people used to tell about what a bad antivirus it is. Why don’t they just copy and paste one of their old answers about Webroot, so people will know the usual stuff is around again? And, furthermore, just use an antivirus they feel comfortable with. BING all are happy.
Personally, I'm going on 9 years without infections with Webroot. Viva Le Webroot.

I understand you love this antivirus and/or company, and I'm honestly not a hater. However your comment doesn't bring anything to the table:

1: you complain on how many times people say Webroot is a "bad" antivirus. But haven't considered that it's simply because, protection wise, it is ?
2: that typical "I've used X antivirus for X years and never got an infection" doesn't mean ANYTHING and is the usually copy/past rubbish that plagues security forums. With good surfing habits, you can browse the web for years without even triggering the AV once. It doesn't mean the antivirus has successfully protected you, it just means you never encountered a threat and your AV has never been put to the challenge. And should you have used no AV, disabled Windows Defender, Smartscreen and all Windows security services you would have got the same result: no infection. You can't praise how secure your car is if you've never had a crash.

Also there are far more fanboys of Webroot than haters, and most people criticizing the product do so because it simply fails in some many ways. For many years, Webroot has left and not participated in most independent antivirus tests such as AV-Test or AV-Comparatives. On the few tests they did participate in the past, it was an utter disaster and it is the reason they left in the first place. As for the few they do participate as of now, they finish last most of the time. But once in a while, they do end up with a good score (usually when it involves their web shield, which is indeed very strong) and Webroot fans will focus and post this result for a long while. Having 5 good independent lab results and dozens of epic fails tells you what you need to know about how efficient Webroot is. The same goes for YouTube reviewers, with most reviews for such a long time showing Webroot completely failing to protect the system.

Take Webroot "top notch" Internet Security Complete products for instance. Their cloud storage is a joke with a ridiculous 25 gb of storage, slow speed and unreliable service most people end up not using it. As for their password manager, it's just an old cheap rebranded version of LastPass that isn't even as complete as the free version of LastPass. Their UI is outdated, the install/uninstall process is prone to problems (they don't even have an uninstaller), they had numerous instances in the past where they broke the OS with false positives and... the most important of their component, the antivirus, is one of the worst in the industry. Not to mention they only protect 5 devices where many others go up to 10 or more. And let's not even talk about their Android app, which is a joke, as not only it has a low detection rate score but looks like it was designed 10 years ago.

By saying that I am NOT hating Webroot and I am NOT trying to bash a product you love for no reason. I'm just stating what most users, independent tests and tech savvy/IT guys have noticed for themselves.

The problem is not that you love the product, as it is your choice to do so. The problem is stating a product is great while not bringing anything to back up what you say, while complaining and even making fun of people disliking the product. If you always get the same copy/past answers, it's probably because you always make the same copy/paste statements.

 

[Burrito]

in fact, he and his buddy Muddy only come at MT when Webroot is mentioned...as Zorro come to save the peasant.

Nevi is a good dude.

Just a little confused about The Green Kool-Aid... that's all.

...that typical "I've used X antivirus for X years and never got an infection" doesn't mean ANYTHING..

This.

It is the illogical last-resort argument of those who have nothing of substance.

-I don't need to wear a motorcycle helmet -- as nothing has happened yet..
-I don't need health insurance or home insurance as nothing has ever happened...
-I can use a proven inferior and ineffective AV as I've never been infected before... This is a muddy-brain argument of no logic or substance.

Search results for query: Webroot

malwaretips.com

For anybody with any doubt, our own @omidomi tested Webrot extensively. The results are there and very clear. Thanks Omidomi.

 

[Dave Russo]

Did way better than I thought,file detection seems to be its weak link,they probally can fix this,we will see

 

[ForgottenSeer 823865]

Kinda feels in my opinion like a lack of quality control is going on with the product.

That is the main problem, couple this with the disdain of testers submitting reports of vulnerabilities and you know why it never performed as good as it could be.

Also there is one thing we should consider about Webroot, they don't have a signature engine as solid as the older big names, they rely a lot of their cloud and analysis of uploaded threats, which is the main reason of existence of the "rollback" feature.

Webroot would be stronger if they complement their homemade engine with a 3rd party one like some smartly do (Emsisoft, etc...)

2: that typical "I've used X antivirus for X years and never got an infection" doesn't mean ANYTHING and is the usually copy/past rubbish that plagues security forums. With good surfing habits, you can browse the web for years without even triggering the AV once. It doesn't mean the antivirus has successfully protected you, it just means you never encountered a threat and your AV has never been put to the challenge. And should you have used no AV, disabled Windows Defender, Smartscreen and all Windows security services you would have got the same result: no infection. You can't praise how secure your car is if you've never had a crash.

Exactly, that the kind of argument I dislike the most, usually those not used to do deep testing or quality control often use it.

Can't blame them too much tough, they can't do more to evaluate a product.

@oldschool yeah i know @Nevi isn't a bad guy, but I kinda get really annoyed when people get emotional towards a product and keep defending it with biased opinions despite solid evidence of failure/issues.
When you really want to support and help improve a product, the criticism received are more important than the praise.
I was a tester and a security vendors community manager, so I can tell this with a reliable experience.

Everybody here knows I really like some products, the difference with fanboys, im the first one to blame my favorites when they fail at something, i don't try to defend those product when people find proven issues i can corroborate but I also refute invalid issues if the user doesn't have enough experience or knowledge about the product. It is just about being fair.

 

[oldschool]

@oldschool yeah i know @Nevi isn't a bad guy,

You've got the wrong fanboy, err hater!

 

[ForgottenSeer 823865]

You've got the wrong fanboy, err hater!

oh i wasn't too hard with him i think , no?

 

[Azure]

To add a little to what @Umbra said
"When you really want to support and help improve a product, the criticism received are more important than the praise."

Let us remember a criticism that Webroot received not that long ago regarding their non-existent firewall in Windows 8 and above OS. It's precisely because someone criticize them for it that eventually Webroot had to add an outbound firewall to their product.

 

[dinosaur07]

What is Webroot? Definitely not an AV, right?

 

[ForgottenSeer 823865]

What is Webroot? Definitely not an AV, right?

Shttttttt!!!! Don't say that, some will accuse us to be haters... Because of course when you criticize their beloved software, you can't be right, must be haters...i hope they put as much effort to defend helpless people as much as a software...

 

[roger_m]

Shttttttt!!!! Don't say that, some will accuse us to be haters... Because of course when you criticize their beloved software, you can't be right, must be haters...i hope they put as much effort to defend helpless people as much as a software...

Many of the comments at Wilders are beyond a joke, i.e. along the lines of "I use Webroot and don't get infected, therefore it is awesome and other antiviruses are terrible." But every big name antivirus does better at detecting malware. "Tests don't matter."

This was posted in the Webroot thread at Wilders.

MT should be completely avoided by anyone who wants unbiased advice when searching out for an AV/IS...

 

[Venustus]

Webroot was not intended for noobs..it's designed for people who are IT specialists who have full knowledge about how Webroot actually works!For people like that, the product truly shines

 

[South Park]

For whatever reason, AV software generates very intense opinions on security forums, almost like politics. I've used 3 paid and 3 free AV products over the years, and all had their good and bad points. Webroot was adequate when I needed a light AV for a low-performance Windows 7 laptop, but I think WD provides better protection on Windows 8 and up. With Configure Defender on High, I find WD normally using only around 40 MB of RAM on my i3 laptop, which is hardly more than Webroot.

 

[IkariGradius]

For whatever reason, AV software generates very intense opinions on security forums, almost like politics. I've used 3 paid and 3 free AV products over the years, and all had their good and bad points. Webroot was adequate when I needed a light AV for a low-performance Windows 7 laptop, but I think WD provides better protection on Windows 8 and up. With Configure Defender on High, I find WD normally using only around 40 MB of RAM on my i3 laptop, which is hardly more than Webroot.

Well yes and... no. Usually the mood is very friendly and lighthearted in the forums of MalwareTips or at the r/antivirus subreddit. Things do get more heated on some subjects, but even then it's mostly just shared opinions on a "passionate" debate.

Take your answer for example, it's an honest reply where you bring your opinion to the table. Some might agree or disagree with you, but you bring your knowledge to the conversation and all the community benefits from that. On the other hand, some comments that are on the line of "that antivirus is the best and if you don't like it you're a hater" will get others to bring a more frank position, especially on a controversial brand such as Webroot.

PS: love the username and avatar, i'm a big fan of South Park too

 

[ForgottenSeer 823865]

some comments that are on the line of "that antivirus is the best and if you don't like it you're a hater" will get others to bring a more frank position, especially on a controversial brand such as Webroot.

indeed, because of them i proclaimed myself as "Fanboy Persecutor" which really seems to annoy one of them. LOL.
There is 2 vendors having "very passionate and emotional" forum users who despise me , guess why? hahahahaha
It is so funny to bait them so easily and see them go through the roof .