How to Easily Remove Trojan Viruses (2022 Guide)

Trojan Horses (or simply “Trojans”) are a type of malware that use deception and social engineering to trick unsuspecting users into running seemingly benign computer programs that hide malicious code. While technically they are not computer viruses but rather a separate form of malware, “Trojan horse virus” has become a common way to refer to them.

Windows Malware

What are Trojan Horses?

Trojan Horses are a type of malware that reads passwords, records keyboard strokes or opens the door for further malware that can even take the entire computer hostage. These actions can include:

  • Deleting data
  • Blocking data
  • Modifying data
  • Copying data
  • Disrupting the performance of computers or computer networks

Trojans are versatile and very popular, so it’s difficult to characterize every kind. That said, most Trojans are designed to take control of a user’s computer, steal data, spy on users, or insert more malware onto a victim’s computer.

Below you can find a list of common types of Trojan attacks, as detected by Kaspersky:

  • Backdoor Trojans
    They are one of the simplest but potentially most dangerous types of Trojan. This is because they can either load all sorts of malware onto your system in their role as a gateway, or at least ensure that your computer is vulnerable to attack. A backdoor is often used to set up botnets. Without your knowledge, your computer becomes part of a zombie network that is used for attacks. Furthermore, backdoors can allow code and commands to be executed on your device or monitor your web traffic.
  • Exploit
    Exploits are programs that contain data or code that take advantage of a vulnerability within an application on your computer.
  • Rootkit
    Rootkits are designed to conceal certain objects or activities in your system. Often their main purpose is to prevent malicious programs being detected, in order to extend the period in which the programs can run on an infected computer.
  • Dropper/downloader Trojans
    One of the best-known dropper Trojans is the Emotet malware, which has now been rendered harmless but which, in contrast to a backdoor Trojan, cannot execute any code on the PC itself. Instead, it brings other malware with it, for example the banking Trojan Trickbot and the ransomware Ryuk. Droppers are therefore similar to downloader Trojans, the difference being that downloaders need a network resource to pull malware from the network. Droppers themselves already contain the other malicious components in the program package. Both types of Trojan can be remotely updated in secret by the programmers responsible, for example so that virus scanners cannot detect them with new definitions. New functions can also be added in this way.
  • Banking Trojans
    Banking Trojans are among the most widespread Trojans. Given the increasing acceptance of online banking, as well as the carelessness of some users, this is no wonder – they are a promising method for attackers to get their hands on money quickly. Their goal is to obtain the access credentials to bank accounts. To do this they use phishing techniques, for example by sending the alleged victims to a manipulated page where they are supposed to enter their access credentials. Accordingly, when using online banking you should ensure that you use secure methods for verification, such as only the app of the respective bank, and never enter your access data on a web interface.
  • DDoS Trojans
    Distributed denial-of-service (DDoS) attacks continue to haunt the web. In these attacks, a server or network is torpedoed with requests, usually by a botnet. In mid-June 2020, for example, Amazon fended off a record attack on its servers. For over three days, Amazon’s web services were targeted with a data throughput of 2.3 terabytes per second. There must be an enormous botnet to achieve that kind of computing power. Botnets consist of zombie computers, so to speak. On the face of it they are running normally, but they are also functioning silently as attackers. The reason for this is a Trojan with a backdoor component that slumbers unnoticed on the computer and, if necessary, is activated by its operator. If a botnet attack or a DDoS attack is successful, websites or even entire networks are no longer accessible.
  • Fake antivirus Trojans
    Fake antivirus Trojans are particularly insidious. Instead of protecting, they get every device into serious trouble. With alleged virus findings, they want to cause panic among unsuspecting users and persuade them to purchase effective protection by paying a fee. But instead of a helpful virus scanner, the user only gets more problems, as their payment data is conveyed to the Trojan originator for further misuse. So if you suddenly get a virus warning in your browser when visiting a website, you should ignore this and only trust your system virus scanner.
  • Trojan-GameThief
    This type of program steals user account information from online gamers.
  • Trojan-IM (Instant Messaging)
    Trojan-IM programs steal your login data and passwords for instant messaging programs such as ICQ, MSN Messenger, AOL Instant Messenger, Yahoo Pager, Skype, etc. One could argue that these messengers are barely in use nowadays. However, even new messenger services are not immune to Trojans. Facebook Messenger, WhatsApp, Telegram or Signal could also become targets of Trojans. As recently as December 2020, a Windows Trojan was commandeered via a Telegram channel. Instant messaging should also be protected against dangerous phishing attacks.
    In January 2018, security researchers at Kaspersky discovered a Trojan called Skygofree. The malware has extremely advanced functions and can, for example, connect to Wi-Fi networks on its own, even if the user has deactivated the function on their device. The Skygofree Trojan can also monitor the popular messenger service WhatsApp. It reads messages and can also steal them.
  • Trojan-Ransom 
    This type of Trojan can modify data on your computer so that your computer doesn’t run correctly or you can no longer use specific data. The criminal will only restore your computer’s performance or unblock your data after you have paid them the ransom money that they demand.
  • SMS Trojans
    They may seem like a relic from another century, yet they are still active and pose a significant threat. SMS Trojans such as the Android malware Faketoken can work in different ways. Faketoken, for example, sends mass SMS messages to expensive international numbers and disguises itself in the system as a standard SMS app. The smartphone owner has to pay the costs for this. Other SMS Trojans establish connections to expensive premium SMS services.
  • Trojan-Spy
    Trojan-Spy programs can spy on how you’re using your computer – for example, by tracking the data you enter via your keyboard, taking screenshots or getting a list of running applications.
  • Trojan-Mailfinder
    These programs can harvest email addresses from your computer.
    In addition, there are other types of Trojans:

    • Trojan-ArcBomb
    • Trojan-Clicker
    • Trojan-Notifier
    • Trojan-Proxy
    • Trojan-PSW 

Is my computer or phone infected with a Trojan Virus?

It’s not always easy to tell if your computer was compromised or not, because these days cybercriminals are going to great lengths to hide their code and conceal what their programs are doing on an infected computer.

Trojans can look like just about anything, from free software and music, to browser advertisements to seemingly legitimate apps. Any number of unwise user behaviors can lead to a Trojan infection. Here are a few examples:

  • Downloading cracked applications. Promises of an illegal free copy of a piece of software can be enticing, but the cracked software or activation key generator may conceal a Trojan attack.
  • Downloading unknown free programs. What looks like a free game or screensaver could really be a Trojan, especially if you find it on an untrustworthy site.
  • Opening infected attachments. You get a strange email with what looks like an important attachment, like an invoice or a delivery receipt, but it launches a Trojan when you click on it.
  • Visiting shady websites. Some sites only need a moment to infect your computer. Others use tricks like pretending to stream a popular movie, but only if you download a certain video codec, which is really a Trojan.
  • Any other social engineering that disguises itself by taking advantage of the latest trends. For example, in December 2017, an extensive installed base of Intel processors was discovered to be vulnerable to attack due to hardware issues. Hackers leveraged the ensuing panic by faking a patch called Smoke Loader, which installed a Trojan.

To check your device for Trojan Horses and remove them for free, please use the guide below.

Removal instructions for Trojan Viruses

This malware removal guide may appear overwhelming due to the number of steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy-to-understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubts at any point, stop and ask for our assistance.
Trojan Viruses can target Windows, Android and Mac devices, so we’ve covered each operating system below. Depending on which operating system is installed on your computer please click on the operating system icon below and follow the displayed steps to remove the Trojan Viruses.
Removal Instructions for Windows

Remove Trojan Viruses from Windows

To remove a Trojan Virus from Windows, follow these steps:

STEP 1: Start your computer in Safe Mode with Networking

In this first step, we will start your computer in Safe Mode with Networking to prevent malicious drivers and services from loading at Windows start-up. We’re using Safe mode because it starts Windows in a basic state, using a limited set of files and drivers. Use the below tabs to select the instructions for your operating system version.

Windows 11Windows 10Windows 7
Before you enter Safe Mode, you need to enter the Windows Recovery Environment (winRE). To do this, follow the below steps:

  1. Press Windows logo key + I on your keyboard to open Settings. If that doesn’t work, right-click on the Start button, then select Settings. In the right window, click on Recovery.
    Go to Windows Settings
  2. Under Advanced startup, select Restart now.
    Recovery window in Windows 10

Now that you are in Windows Recovery Environment, you will follow these steps to take you to safe mode:

  1. On the Choose an option screen, select “Troubleshoot“.
    Windows 11 - Start in Safe Mode with Network
  2. On the “Troubleshoot” screen, click the “Advanced Options” button.
    Windows 11 - Start in Safe Mode with Network - Step 2
  3. On the “Advanced Options” page, click the “Startup Settings” option.
    Windows 11 - Start in Safe Mode with Network - Step 3
  4. On the “Startup Settings” page, click the “Restart”.
    Windows 11 - Start in Safe Mode with Network - Step 4
  5. After your device restarts, you’ll see a list of options. Select option 5 from the list or press F5 to enter Safe Mode with Networking.
    Boot in Safe Mode Windows 11
  6. While your computer is running in Safe Mode with Networking, we will need to download, install and run a scan with Malwarebytes (explained in Step 2).
Before you enter Safe Mode, you need to enter the Windows Recovery Environment (winRE). To do this, follow the below steps:

  1. Press the Windows logo key + I on your keyboard to open Settings. If that doesn’t work, select the Start button, then select Settings.
    Go to Windows Settings
  2. When the Windows Settings window opens, select Update & Security, then click on Recovery.
    Recovery window in Windows 10
  3. Under Advanced startup, select Restart now.
    Open Advance Startup

Now that you are in Windows Recovery Environment, you will follow these steps to take you to safe mode:

  1. On the Choose an option screen, select “Troubleshoot“.
    Windows 10 - Start in Safe Mode with Network
  2. On the “Troubleshoot” screen, click the “Advanced Options” button.
    Windows 10 - Start in Safe Mode with Network - Step 2
  3. On the “Advanced Options” page, click the “Startup Settings” option. In Windows 8, this option is labeled “Windows Startup Settings” instead.
    Windows 10 - Start in Safe Mode with Network - Step 3
  4. On the “Startup Settings” page, click the “Restart”.
    Windows 10 - Start in Safe Mode with Network - Step 4
  5. After your device restarts, you’ll see a list of options. Select option 5 from the list or press F5 to enter Safe Mode with Networking.
    Boot in Safe Mode Windows 10
  6. While your computer is running in Safe Mode with Networking, we will need to download, install and run a scan with Malwarebytes (explained in Step 2).
  1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
  2. When the computer starts you will see your computer’s hardware being listed. When you see this information start to press the F8 key repeatedly until you are presented with the Advanced Boot Options.
    F8 Safe Mode
  3. In the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode with Networking and then press Enter.
    Safe Mode with Networking screen
  4. While your computer is running in Safe Mode with Networking, we will need to download, install and run a scan with Malwarebytes (explained in Step 2). In some cases, victims may have issues while trying to start the computer in Safe Mode with Networking, if this happens, you can try to scan your computer with Malwarebytes in normal mode.

STEP 2: Use Malwarebytes to remove Trojans and Backdoor Trojans

In this second step, we will install and run a scan with Malwarebytes to remove all types of trojans, viruses, and other malware from your computer.

Malwarebytes Free is one of the most popular and most used anti-malware software for Windows, and for good reasons. It is able to destroy many types of malware that other software tends to miss, without costing you absolutely nothing. When it comes to cleaning up an infected device, Malwarebytes has always been free and we recommend it as an essential tool in the fight against malware.

  1. Download Malwarebytes Free.

    While your computer is in Safe Mode with Networking, download Malwarebytes by clicking the link below.

    MALWAREBYTES DOWNLOAD LINK
    (The above link will open a new page from where you can download Malwarebytes)
  2. Double-click on the Malwarebytes setup file.

    When Malwarebytes has finished downloading, double-click on the MBSetup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.

    Double-click on MBSetup installer to install Malwarebytes
    You may be presented with a User Account Control pop-up asking if you want to allow Malwarebytes to make changes to your device. If this happens, you should click “Yes” to continue with the Malwarebytes installation.
    Windows asking for permission to run the Malwarebytes installer

  3. Follow the on-screen prompts to install Malwarebytes.

    When the Malwarebytes installation begins, you will see the Malwarebytes setup wizard which will guide you through the installation process. The Malwarebytes installer will first ask you what type of computer are you installing this program on, click either Personal Computer or Work Computer.
    Malwarebytes setup: Click on Personal Computer step 1

    On the next screen, click “Install” to install Malwarebytes on your computer.
    Malwarebytes Setup: Click on Install

    When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.

  4. Click on “Scan”.

    To scan your computer with Malwarebytes, click on the “Scan” button. Malwarebytes will automatically update the antivirus database and start scanning your computer for malware.
    Click on Scan button

  5. Wait for the Malwarebytes scan to complete.

    Malwarebytes will scan your computer for adware and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning for malicious programs

  6. Click on “Quarantine”.

    When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the malicious programs that Malwarebytes has found, click on the “Quarantine” button.
    Review the malicious programs and click on Quarantine to remove malware

  7. Restart computer.

    Malwarebytes will now remove all the malicious files and registry keys that it has found. To complete the malware removal process, Malwarebytes will ask you to restart your computer.
    Malwarebytes requesting to restart computer to complete the Total Antivirus 2020 removal process

    When the malware removal process is complete, your computer should start in normal mode (if not, simply restart your device to exit Safe Mode) and continue with the rest of the instructions. Now that your computer is out for the Safe Mode, we recommend that you run another scan with Malwarebytes to make sure all the malware that was detected is removed.


STEP 3: Use HitmanPro to scan for Dropper/downloader Trojans and Rootkits

In this third step, we will install HitmanPro to scan the computer for Dropper/downloader Trojans, Rootkits, Exploits, and other malware.

HitmanPro is a second opinion scanner that takes a unique cloud-based approach to malware scanning. HitmanPro scans the behavior of active files and also files in locations where malware normally resides for suspicious activity. If it finds a suspicious file that’s not already known, HitmanPro sends it to its clouds to be scanned by two of the best antivirus engines today, which are Bitdefender and Kaspersky.

Although HitmanPro is shareware and costs $24.95 for 1 year on 1 PC, there is no limit on scanning. The limitation only kicks in when there is a need to remove or quarantine detected malware by HitmanPro on your system and by then, you can activate the one-time 30-days trial to enable the clean up.

  1. Download HitmanPro.

    You can download HitmanPro by clicking the link below.

    HITMANPRO DOWNLOAD LINK
    (The above link will open a new web page from where you can download HitmanPro)
  2. Install HitmanPro.

    When HitmanPro has finished downloading, double-click on “hitmanpro.exe” (for 32-bit versions of Windows) or “hitmanpro_x64.exe” (for 64-bit versions of Windows) to install this program on your PC. In most cases, downloaded files are saved to the Downloads folder.
    Double-click on the HitmanPro setup file - Help Guide
    You may be presented with a User Account Control pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click “Yes” to continue with the installation.

    Windows asking for permissions to run the HitmanPro setup file - Help Guide

  3. Follow the on-screen prompts.

    When HitmanPro starts you will be presented with the start screen as shown below. Click on the “Next” button to perform a system scan.
    Click Next to install HitmanProHitmanPro final installer screen

  4. Wait for the HitmanPro scan to complete.

    HitmanPro will now begin to scan your computer for malicious programs. This process will take a few minutes.
    HitmanPro while scanning for malware - Help Guide

  5. Click on “Next”.

    When HitmanPro has finished the scan, it will display a list of all the malware that the program has found. Click on the “Next” button to remove the malicious programs.
    HitmanPro scan summary. Click Next to remove malware - Help Guide

  6. Click on “Activate free license”.

    Click on the “Activate free license” button to begin the free 30 days trial and remove all the malicious files from your PC.
    Activate the free HitmanPro license keyEnter your email to complete the HitmanPro activation - Help Guide
    When the process is complete, you can close HitmanPro and continue with the rest of the instructions.


STEP 4: Use AdwCleaner to remove Trojan Horses

In this fourth step, we will use AdwCleaner to remove malicious browser policies set by Trojans and other malware from your computer.

AdwCleaner is a free popular on-demand scanner that can detect and remove malware that even the most well-known anti-virus and anti-malware applications fail to find. This on-demand scanner includes a lot of tools that can be used to fix side-effects of adware or browser hijackers.

  1. Download AdwCleaner.

    You can download AdwCleaner by clicking the link below.

    ADWCLEANER DOWNLOAD LINK
    (The above link will open a new web page from where you can download AdwCleaner)
  2. Double-click on the setup file.

    Double-click on the file named “adwcleaner_x.x.x.exe” to start AdwCleaner. In most cases, downloaded files are saved to the Downloads folder.
    AdwCleaner Setup File
    You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
    AdwCleaner and Windows User Account Control Pop-up

  3. Enable “Reset Chrome policies”.

    When AdwCleaner starts, on the left side of the window, click on “Settings” and then enable “Reset Chrome policies“.
    Enable Reset Chrome policies

  4. Click on “Scan Now”.

    On the left side of the window, click on “Dashboard” and then click “Scan Now” to perform a system scan.
    AdwCleaner Scan Now button

  5. Wait for the AdwCleaner scan to complete.

    AdwCleaner will now scan your PC for malicious files. This process can take a few minutes.
    AdwCleaner Scanning for virus

  6. Click on “Clean & Repair”.

    When AdwCleaner has finished it will display a list of all the malware that the program found. Click on the “Clean & Repair” button to remove the malicious files from your computer.
    Click Clean to remove malware

  7. Click on “Clean & Restart Now”

    When the malware removal process is complete, AdwCleaner may need to restart your device. Click on the “Clean & Restart Now” button to finish the removal process.
    Click Clean & Restart Now to remove malware
    When the process is complete, you can close Adwcleaner and continue with the rest of the instructions.


STEP 5: Double-check for Trojan Virueses with Emsisoft Emergency Kit

While the previous scans are more than enough, we’re recommending Emsisoft Emergency Kit to users who still have malware-related issues or just want to make sure their computer is 100% clean.

Emsisoft Emergency Kit is a free and powerful on-demand scanner that can be used to remove viruses, trojans, spyware, adware, worms, and other malicious programs.

  1. Download Emsisoft Emergency Kit.

    You can download Emsisoft Emergency Kit by clicking the link below.

    Emsisoft logoEMSISOFT EMERGENCY KIT DOWNLOAD LINK
    (The above link will open a new web page from where you can download Emsisoft Emergency Kit)
  2. Install Emsisoft Emergency Kit.

    Double-click on the EmsisoftEmergencyKit setup file to start the installation process, then click on the “Install” button.
    Click on the Install button

  3. Start Emsisoft Emergency Kit.

    On your desktop, the “EEK” folder (C:\EEK) should now be open. To start Emsisoft, click on the “Start Emsisoft Emergency Kit” file to open this program.
    Click on Start Emsisoft Emergency Kit

    You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
    Allow Emsisoft to run on your PC - UAC

  4. Click on “Malware Scan”.

    Emsisoft Emergency Kit will start and it will ask you for permission to update itself. Once the update process is complete, click on the “Scan” tab, and perform a “Malware Scan“.

    Perform a Malware Scan with Emsisoft Emergency Kit
    Emsisoft Emergency Kit will now scan your PC for malicious files. This process can take a few minutes.
    Emsisoft Emergency Kit Scanning

  5. Click on “Quarantine Selected”.

    When the Emsisoft scan has finished, you will be presented with a screen reporting which malicious files were detected on your computer. To remove the malicious programs, click on the “Quarantine Selected“.
    Click on Quarantine Selected to remove the malicious programs

    When the malware removal process is complete, the Emsisoft Emergency Kit may need to restart your computer. Click on the “Reebot” button to restart your PC. After you restart your computer, you can close Emsisoft Anti-Malware and continue with the rest of the instructions.


STEP 6: Reset your web browser to its original settings to remove Trojans and Browser Redirects

If you are still having problems with Trojans or Browser Redirects then you should also reset your browsers back to their default configuration. Please note that this method will remove all extensions, toolbars, and other customizations but will leave your bookmarks and favorites intact. For each browser that you have installed on your computer, please click on the browsers tab below and follow the displayed steps to reset that browser.

ChromeFirefoxMicrosoft EdgeInternet Explorer
Remove Trojan Viruses from Google Chrome

To remove Trojans from Google Chrome, we will reset the browser settings to their original defaults. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.

  1. Click the three dots in the top-right corner and then click on “Settings”.

    Open Chrome and click on the menu button (represented by three vertical dots) in the top right corner of the window. In the dropdown menu that opens, click “Settings“.
    Click on the Chrome menu button then on the Settings button

  2. Click “Advanced”.

    Chrome’s “Settings” should now be displayed in a new tab or window, depending on your configuration. In the left sidebar, click on the “Advanced” link.
    Click on the Advanced link

  3. Click “Reset and clean up”.

    In the left sidebar, under the “Advanced” section, click on “Reset and clean up“.
    Click Reset and clean up button

  4. Click “Reset settings to their original defaults”.

    In the main window, the “Reset and clean up” section is visible, as shown in the screenshot below. Click on “Reset settings to their original defaults“.
    Click on Reset settings to their original defaults

  5. Click “Reset settings”.

    A confirmation dialog will now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset settings” button.
    Click on Reset Settings to restore Google Chrome to its default settings

Remove Trojan Viruses from Firefox

To remove the Trojans from Firefox we will reset the browser settings to their default. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history, and open tabs.

  1. Click the three horizontal lines in the top-right corner and then click on “Help”.

    Click on Firefox’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Help“.
    Click on the Firefox Menu button then select Help button

  2. Click “More troubleshooting information”.

    From the Help menu, click on “More troubleshooting information“.
    Click More Troubleshooting Information

  3. Click on “Refresh Firefox”

    When the “Troubleshooting Information” page opens, click on the “Refresh Firefox” button.
    Click on Refresh Firefox

  4. Confirm that you want to reset your browser settings.

    To finish the reset process, click on the “Refresh Firefox” button in the new confirmation window that opens.
    Click again on Refresh Firefox button

  5. Click “Finish”.

    Firefox will now close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on “Finish“.

    Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Remove Trojan Viruses from Microsoft Edge

To remove the Trojans from Microsoft Edge we will reset the browser settings to their default. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.

  1. Click the three dots in the top-right corner and then click on “Settings”.

    In the top right corner, click on Microsoft Edge’s main menu button, represented by three horizontal dots. When the drop-down menu appears, click on “Settings“.
    Click the three dots in the top-right corner and then click on Settings

  2. Click on “Reset Settings”.

    On the left side of the window, click on “Reset Settings“.
    Click Reset Settings option

  3. Click on “Restore settings to their default values”.

    In the main window, click on “Restore settings to their default values“.
    Select Restore settings to their default values

  4. Click “Reset”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset” button.
    Click Reset to reset your browser
    Microsoft Edge will now erase all your personal data, browsing history, and disable all installed extensions. Your bookmarks, though, will remain intact and still be accessible.

Remove Trojan Viruses from Internet Explorer

To remove the Trojans from Internet Explorer we will reset the browser settings to their default. You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your computer.

  1. Go to “Internet Options”.

    Open Internet Explorer, click on the gear icon in the upper-right part of your browser, then select “Internet Options“.

  2. Select the “Advanced” tab, then click “Reset”

    In the “Internet Options” dialog box, select the “Advanced” tab, then click on the “Reset” button.

  3. Click on “Reset”.

    In the “Reset Internet Explorer settings” section, select the “Delete personal settings” checkbox, then click on the “Reset” button.

  4. Click on “Close”.

    When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box.
    Close your browser and then you can open Internet Explorer again.


Your computer should now be free of Trojan Viruses and other malicious programs. If your current antivirus allowed Trojan Viruses on your computer, you may want to consider purchasing Malwarebytes Premium to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

Removal Instructions for Mac

Remove Trojan Viruses from Mac

To remove Trojan Viruses from Mac, follow these steps:

STEP 1: Remove Malicious Profiles from your Mac

Profiles are used by IT admins in businesses to control the behavior of their Macs. These profiles can configure a Mac to do many different things, some of which are not otherwise possible.
When it comes to home users, Trojan Viruses are using the configuration profile to prevent users from removing malicious programs from the computer. This also prevents the user from changing that behavior in the browser’s settings.
In this first step, we will check your computer to see if any configuration profiles are installed. To do this, follow the below steps:

  1. Open “System Preferences”

    From the Apple menu, select System Preferences.

  2. Search for “Profiles”

    When the System Preferences window opens, search for the Profiles icon.
    Search for Profiles in System Preferences

    If there isn’t a Profiles icon, you don’t have any profiles installed, which is normal and you can continue with the next steps.
  3. Remove the malicious profiles

    If there’s a Profile icon, click on it and select any suspicious profile that you want to remove, and then press the – (minus) button. Click Remove to remove the profile.
    Remove malicious profiles from your Mac


STEP 2: Uninstall Trojan Viruses from your Mac

In this second step, we will try to identify and remove any malicious apps and files that might be installed on your computer. Sometimes Trojan Viruses can have usable Uninstall entries that can be used to remove them.

  1. Quit the malicious programs

    On the Apple menu bar, in the top-right corner, if you see any unknown or suspicious icon, click on it and then select Quit.

  2. Open “Finder”

    Click the Finder application on your dock.
    Open Finder

  3. Click on “Applications”

    In the Finder left pane, click on “Applications“.
    Click on Applications

  4. Find and remove the malicious app.

    The “Applications” screen will be displayed with a list of all the apps installed on your device. Scroll through the list until you find the malicious app, right-click it, and then click “Move to Trash”.

    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. Here are some known malicious programs: SearchMine, TakeFresh, TopResults, FeedBack, ApplicationEvents, GeneralOpen, PowerLog, MessengerNow, ImagePrime, GeneralNetSearch, Reading Cursors, GlobalTechSearch, PDFOnline-express, See Scenic Elf, MatchKnowledge, Easy Speedtest, or WebDiscover.

    Find malicious programs and Remove It

  5. Click “Empty Trash”

    On the dock, right-click on the trash icon and select “Empty Trash”. Doing so deletes the Trash’s contents, including the program that you just sent to the Trash.
    Empty Trash

  6. Find and remove the malicious files

    • Click the desktop to make sure you’re in the Finder, choose “Go” then click on “Go to Folder“.Go to Folder mac
    • Type or copy/paste each of the below paths into the window that opens, then click Go.
      • /Library/LaunchAgents
      • ~/Library/LaunchAgents
      • /Library/Application Support
      • /Library/LaunchDaemons

      Type the commands in the Go to Folder window

    • Look out for any suspicious files that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. Here are some known malicious files: Here are some known malicious files: “com.adobe.fpsaud.plist” “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, or “com.myppes.net-preferences.plist”. When you find a malicious file move it to the Trash.

STEP 3: Use Malwarebytes for Mac to remove Trojan Viruses

In this third step, we will download, install and run a scan with Malwarebytes for Mac to find and remove Trojan Viruses and other malware from your Mac.

Malwarebytes for Mac is an on-demand scanner that can destroy many types of malware that other software tends to miss without costing you absolutely nothing. When it comes to cleaning up an infected device, Malwarebytes has always been free, and we recommend it as an essential tool in the fight against malware.

  1. Download Malwarebytes for Mac.

    You can download Malwarebytes for Mac by clicking the link below.

    MALWAREBYTES FOR MAC DOWNLOAD LINK
    (The above link will open a new page from where you can download Malwarebytes for Mac)
  2. Double-click on the Malwarebytes setup file.

    When Malwarebytes has finished downloading, double-click on the setup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.

    Double-click on setup file to install Malwarebytes

  3. Follow the on-screen prompts to install Malwarebytes.

    When the Malwarebytes installation begins, you will see the Malwarebytes for Mac Installer which will guide you through the installation process. Click “Continue“, then keep following the prompts to continue with the installation process.

    Click Continue to install Malwarebytes for Mac

    Click again on Continue to install Malwarebytes for Mac for Mac

    Click Install to install Malwarebytes on Mac

    When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.

  4. Select “Personal Computer” or “Work Computer”.

    The Malwarebytes Welcome screen will first ask you what type of computer are you installing this program, click either Personal Computer or Work Computer.
    Select Personal Computer or Work Computer mac

  5. Click on “Scan”.

    To scan your Mac with Malwarebytes, click on the “Scan” button. Malwarebytes for Mac will automatically update the antivirus database and start scanning your computer for malware.
    Click on Scan button to start a system scan Mac

  6. Wait for the Malwarebytes scan to complete.

    Malwarebytes will scan your computer for malware. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Wait for Malwarebytes for Mac to scan for malware

  7. Click on “Quarantine”.

    When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the malware that Malwarebytes has found, click on the “Quarantine” button.
    Review the malicious programs detected and click on Quarantine malware

  8. Restart computer.

    Malwarebytes will now remove all the malicious files that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
    Malwarebytes For Mac requesting to restart computer
    When the malware removal process is complete, you can close Malwarebytes and continue with the rest of the instructions.


STEP 4: Remove Trojan Viruses from your Mac Browser

In this final step, we will reset the browser back to its default settings to remove any malicious browser extension, unwanted search engine, or spam browser notifications.

ChromeSafariFirefox
Remove Trojan Viruses from Chrome for Mac

To remove malicious browser extensions, unwanted search engines, or spam browser notifications from Chrome for Mac we will reset the browser settings to their default.

  1. Open Chrome’s “Settings” menu.

    Click on Chrome’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Settings“.
    Click on the Chrome menu button then on the Settings button MacOS

  2. At the bottom, click “Advanced”.

    Chrome’s “Settings” should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the “Advanced” link (as seen in the below example).
    Click on the Advanced button MacOS

  3. Under the section “Reset,” click “Reset”.

    Chrome’s advanced settings should now be displayed. Scroll down until the “Reset and clean up” section is visible, as shown in the example below. Next, click on the “Reset settings to their original defaults” button.
    Scroll down and click on the Reset button MacOS

  4. Confirm by clicking “Reset”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset Settings” button.
    Click on Reset Settings to restore Google Chrome to its default settings MacOS

If the above steps didn’t help you remove malicious browser extensions from Chrome for Mac, you can follow the below steps:

  • Remove the unwanted policies created by malware from Chrome
    In many cases, changes to Chrome may not be fixed with a simple browser reset. In such a case, a malicious program may have created unwanted policies on your browser. You can check if any unwanted policies are loaded into the browser by typing chrome://policy into the URL bar.
    To reset these policies, follow these steps:

    1. Open a new Terminal window. To do this, go to Finder > Go > Utilities > Terminal
    2. Enter the following commands, pressing enter after each line:
      • defaults write com.google.Chrome HomepageIsNewTabPage -bool false
      • defaults write com.google.Chrome NewTabPageLocation -string “https://www.google.com/”
      • defaults write com.google.Chrome HomepageLocation -string “https://www.google.com/”
      • defaults delete com.google.Chrome DefaultSearchProviderSearchURL
      • defaults delete com.google.Chrome DefaultSearchProviderNewTabURL
      • defaults delete com.google.Chrome DefaultSearchProviderName
      • defaults delete com.google.Chrome ExtensionInstallSources
    3. After running these commands, quit Chrome if you haven’t already done so, then launch it again and check chrome://policy to see if the same keys are still present (you may need to click the “Reload policies” button for changes to show up). If they’re gone, you should be able to change your search engine and home page back to your preferred defaults in Chrome’s settings.
  • Remove the “Managed by your organization” policy from Chrome
    Some malicious programs are known to install managed preferences to set the home page and search engine settings in Chrome. To check for these, do the following:

    1. Quit Chrome
    2. Click the desktop to make sure you’re in the Finder, choose “Go” then click on “Go to Folder“.
      Go to Folder mac
    3. Type or copy/paste the following path into the window that opens, then click Go: /Library/Managed Preferences/
    4. Paste the below path into the window that opens, then click Go:
      Look for the following files, where [username] is your username:

      • com.google.Chrome.plist
      • [username]/com.google.Chrome.plist
      • [username]/complete.plist

      These may be legitimate, so open these files with TextEdit and see if they have links to the troublesome site in them. If they do, delete them and restart Chrome.

  • Uninstall Google Chrome from your computer
    If the above options didn’t help you remove the Trojan Viruses, it is easier to completely remove Chrome and all data, then reinstall the browser. To do this, click the Finder icon, from the menu bar. Choose Go, and click Go to Folder, then paste one of the below paths into the window that opens.
    You will need to delete all of the below items, but before doing this be aware that this will delete all data for all Google apps you have installed, such as your bookmarks, so you will need to export them before doing this.

    • /Applications/Chrome.app
    • /Library/Application Support/Google/
    • /Library/Google/
    • ~/Library/Application Support/Google/
    • ~/Library/Google/
    • ~/Library/Preferences/com.google.Chrome.plist

    Note: The “~” indicates that it’s the current user’s Library which is often invisible in recent versions of macOS. To get to it you must hold down the Option (sometimes labeled Alt) key and select Library from the Finder’s Go menu.

    After deleting all of the above files, restart your device. You can now download and re-install Google Chrome on your device. You will need to import any exported bookmarks or other data, and may need to reinstall any other Google apps that you use.

Remove Trojan Viruses from Safari

To remove malicious browser extensions, unwanted search engines, or spam browser notifications from Safari we will go through its settings.

  1. Go to Safari’s “Preferences”.

    On the menu bar, click the “Safari” menu and select “Preferences”.
    On the Menu bar Click on Safari then Preference

  2. Check Homepage.

    This will open a new window with your Safari preferences, opened to the “General” tab. Some Trojan Viruses may change your default homepage, so in the Homepage field make sure it’s a web page you want to use as your start-up page.

    Change Homepage in Safari

  3. Click “Extensions”

    Next, click on the “Extensions” tab.
    Click on Extensions MacOS

  4. Find and uninstall malicious browser extensions.

    The “Extensions” screen will be displayed with a list of all the extensions installed on Safari. Scroll through the list and search for any unknown or suspicious extension, and then click on “Uninstall” to remove it.

    Look out for any suspicious browser extension that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine extension. By default, there are no extensions installed on Safari so it’s safe to remove any extension.

    Click on Uninstall to remove malicious browser extension

  5. Remove spam push notifications.

    Click Preferences, click Websites, then click Notifications. Deselect “Allow websites to ask for permission to send push notifications”.

    Deselect Allow websites to ask for permission to send push notifications

If the above steps didn’t help you remove the Trojan Viruses side-effects from Safari, you can follow the below steps:

  • Workaround for greyed out Safari’s homepage
    In some cases, after being changed by Trojan Viruses or malware, Safari’s home page can become stuck (greyed out). You will be able to edit the Homepage field in Safari’s preferences, but the change will not stick. This appears to be a bug, and there is an odd workaround. Try this:

    1. In Safari, choose Preferences from the Safari menu.
    2. In the window that opens, click the General icon (if necessary)
    3. Enter your desired home page in the “Homepage” field, but DO NOT press return!
    4. At the top of the window, click any of the other icons (eg, Tabs, AutoFill, etc).
    5. You may see a prompt asking for confirmation for changing the home page. If so, confirm.
    6. Switch back to the General page and check to make sure the home page has been changed.
  • Delete Safari’s preferences file to remove malicious changes
    Some malicious programs are known to install managed preferences to set the homepage and search engine settings in Safari. If the above options didn’t help you remove the malicious redirects, we’ll need to delete Safari’s preferences. To do this, follow the below steps:

    1. Quit Safari
    2. Click the desktop to make sure you’re in the Finder, choose “Go” then click on “Go to Folder“.
      Go to Folder mac
    3. Type or copy/paste the following path into the window that opens, then click Go: ~/Library/Preferences/com.apple.Safari.plist
    4. If the file is found, delete it, then re-open Safari
Remove Trojan Viruses from Firefox for Mac

To remove malicious browser extensions, unwanted search engines, or spam browser notifications from Firefox for Mac we will reset the browser settings to their default. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history, and open tabs.

To quickly reset Firefox, you can enter about:support into Firefox’s address bar to go to the Troubleshooting Information page, then click on “Refresh Firefox” to restore the browser settings
  1. Go to the “Help” menu.

    Click on Firefox’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Help“.
    Click on the Firefox Menu button then select Help MacOS

  2. Click “More troubleshooting information”.

    From the Help menu, click on “More troubleshooting information“.

    If you’re unable to access the “Help” menu, type about:support in your address bar to bring up the Troubleshooting information page.

    Troubleshooting Information option in Firefox MacOS

  3. Click on “Refresh Firefox”

    Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    Click on the Refresh Firefox button MacOS

  4. Confirm.

    To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
    Click again on Refresh Firefox button macos

  5. Click on “Finish”.

    Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Your Mac computer and browser should now be free of Trojan Viruses and other malware. If your current antivirus allowed a malicious program on your computer, you might want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.
Removal Instructions for Android

Remove Trojan Viruses from Android

To remove Trojan Viruses from Android, follow these steps:

STEP 1: Uninstall Trojan Viruses from Android

In this first step, we will check if any malicious apps are installed on your phone. Sometimes Trojan Viruses can have usable Uninstall entries that can be used to remove these apps.

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find the malicious app.

    The “Apps” screen will be displayed with a list of all the applications that are installed on your phone. Scroll through the list until you find the unknown or malicious app. Look out for any suspicious app that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.
    Most often, cybercriminals hide malware inside video or photo editing apps, weather apps, and camera apps.

    Here are some known malicious apps: ES File Explorer, Xender, Amber Weather Widget, GO Weather Forecast & Widgets, Kitty Play, Touchpal, and Z Camera. Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.

    If you cannot find the malicious app, we advise you to uninstall all the recently installed applications.

    Search trough the Apps list for the malicious app

  4. Uninstall the malicious app

    When you find a suspicious or malicious app, tap on it to uninstall it. This won’t start the app but will open up the app details screen. If the app is currently running press the “Force stop” button, then tap on “Uninstall”.
    Uninstall malicious app from Android

    A confirmation dialog should be displayed to confirm you want to uninstall the app, tap on “OK” to remove the malicious app from your phone.

    Confirm uninstall app from Android phone


STEP 2: Use Malwarebytes for Android to remove Trojan Viruses

In this next step, we will install Malwarebytes for Android to scan and remove Trojan Viruses and malicious apps from your phone.

Malwarebytes for Android is an antivirus app that searches all files and apps quickly and effectively for malware or potentially unwanted programs such as screen lockers or Trojan Viruses, freeing your phone from bloatware.

  1. Download Malwarebytes for Android.

    You can download Malwarebytes for Android by clicking the link below.

    MALWAREBYTES FOR ANDROID DOWNLOAD LINK
    (The above link opens a Google Play Store from where you can download Malwarebytes for Android)
  2. Install Malwarebytes for Android on your phone.

    In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.

    Tap Install to install Malwarebytes for Android

    When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
    Malwarebytes for Android - Open App

  3. Follow the on-screen prompts to complete the setup process

    When Malwarebytes will open, you will see the Malwarebytes Setup Wizard which will guide you through a series of permissions and other setup options.
    This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue.
    Malwarebytes Setup Screen 1
    Tap on “Got it” to proceed to the next step.
    Malwarebytes Setup Screen 2
    Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on “Give permission” to continue.
    Malwarebytes Setup Screen 3
    Tap on “Allow” to permit Malwarebytes to access the files on your phone.
    Malwarebytes Setup Screen 4

  4. Update database and run a scan with Malwarebytes for Android

    You will now be prompted to update the Malwarebytes database and run a full system scan.

    Malwarebytes fix issue

    Click on “Update database” to update the Malwarebytes for Android definitions to the latest version, then click on “Run full scan” to perform a system scan.

    Update database and run Malwarebytes scan on phone

  5. Wait for the Malwarebytes scan to complete.

    Malwarebytes will now start scanning your phone for Trojan Viruses and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning Android for malware

  6. Click on “Remove Selected”.

    When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the “Remove Selected” button.
    Remove Trojan Viruses from Android with Malwarebytes

  7. Restart your phone.

    Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your phone.


STEP 3: Remove Trojan Viruses from your Android Browser

In this final step, we will reset the browser back to its default settings to remove unwanted search engines, malicious homepage, or spam browser notifications.

Resetting the browser settings to their default it’s an easy task on Windows or Mac computers; however, when it comes to Android, this can’t be done directly because it’s not an option built-in into the browser settings. Restoring the browser settings on Android can be done by clearing the application data. This will remove all the cookies, cache, and other site settings that may have been saved.
So let’s see how we can restore your browser to its factory settings.

Chrome for AndroidFirefoxOperaSamsung Internet BrowserMicrosoft Edge
Remove Trojan Viruses from Chrome for Android

To reset Chrome for Android to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Chrome.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Chrome app, then tap on it to open the app’s details.
    Tap on Chrome

  4. Tap “Storage”.

    When Chrome’s app info menu is displayed, tap on “Storage“.
    Tap on Storage

  5. Tap “Manage Space”.

    Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
    Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Chrome’s data including accounts, bookmarks, and your settings to reset the default settings.
    Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.
    Tap Ok to restore default settings

Remove Trojan Viruses from Firefox for Android

To reset Firefox for Android to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Firefox.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Firefox app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When Firefox’s app info menu is displayed, tap on “Storage“.
    Firefox - Tap on Storage

  5. Tap “Manage Space”.

    Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
    Firefox - Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Firefox’s data including accounts, bookmarks, and your settings to reset the default settings.
    Firefox - Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

Remove Trojan Viruses from the Opera browser

To reset the Opera browser to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Opera.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Opera app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When Opera’s app info menu is displayed, tap on “Storage“.
    Opera - Tap on Storage

  5. Tap “Manage Space”.

    Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
    Opera - Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Opera’s data including accounts, bookmarks, and your settings to reset the default settings.
    Opera - Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

Remove Trojan Viruses from Samsung Internet Browser

To reset the Samsung Internet Browser to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Samsung Internet Browser.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Samsung Internet Browser app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When the Samsung Internet Browser’s app info menu is displayed, tap on “Storage“.
    Samsung Internet Browser - Tap on Storage

  5. Tap “Manage Space”.

    Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
    Samsung Internet Browser - Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Samsung Internet Browser’s data including accounts, bookmarks, and your settings to reset the default settings.
    Samsung Internet Browser - Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

Remove Trojan Viruses from Microsoft Edge for Android

To reset the Microsoft Edge for Android to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Microsoft Edge.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Microsoft Edge app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When the Microsoft Edge’s app info menu is displayed, tap on “Storage“.
    Microsoft Edge - Tap on Storage

  5. Tap “Manage Space”.

    Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
    Microsoft Edge - Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Microsoft Edge’s data including accounts, bookmarks, and your settings to reset the default settings.
    Microsoft Edge - Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

Your phone and browser should now be free of Trojan Viruses and other malware. If your current antivirus allowed a malicious app on your phone, you may want to consider purchasing the full-featured version of Malwarebytes to protect against these types of threats in the future.
If you are still having problems with your phone after completing these instructions, then please follow one of the steps: