Just ask Datpol if it uses a single machine policy or different policies for each user. Also, ask what issues you might run into using it in SUA.
If you stick with it for a long time you will learn a lot. The logging is first rate.
SpyShelter Celebrates It’s 8th Birthday - Have you ever tried this program?
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Just ask Datpol if it uses a single machine policy or different policies for each user. Also, ask what issues you might run into using it in SUA.
If you stick with it for a long time you will learn a lot. The logging is first rate.
- Jul 3, 2015
- 8,153
Me:
10/15/2017 07:24 shmu26
I installed SpyShelter on my admin user account, with a 1 year license.
In my standard user account, on same PC, SS says it is registered as a trial version, and the rules I made in admin account are not being applied.
10/15/2017 08:39 shmu26
I installed it for all users.
It starts with service.
10/15/2017 11:41 shmu26
Okay, I entered the SS license code in the standard user, and it registered.
But the rules are still different. Is that expected behavior?
10/16/2017 11:48 shmu26
SS uses a single machine policy, or different policies for each user?
The behavior I am seeing right now is different rules list, and different protection level (Auto-allow versus ask user), but the same restricted apps policy.
What issues might I run into, using SS in SUA?
Datpol:
10/16/2017 13:30
Hello,
There are different policies for each user.
Yes it's expected.
10/15/2017 07:24 shmu26
I installed SpyShelter on my admin user account, with a 1 year license.
In my standard user account, on same PC, SS says it is registered as a trial version, and the rules I made in admin account are not being applied.
10/15/2017 08:39 shmu26
I installed it for all users.
It starts with service.
10/15/2017 11:41 shmu26
Okay, I entered the SS license code in the standard user, and it registered.
But the rules are still different. Is that expected behavior?
10/16/2017 11:48 shmu26
SS uses a single machine policy, or different policies for each user?
The behavior I am seeing right now is different rules list, and different protection level (Auto-allow versus ask user), but the same restricted apps policy.
What issues might I run into, using SS in SUA?
Datpol:
10/16/2017 13:30
Hello,
There are different policies for each user.
Yes it's expected.
- Jul 3, 2015
- 8,153
Here's another classic response from SpyShelter "support":
Me, asking for the second time:
Please respond: what issues might I run into, using SS in standard user account?
Them:
I don't understand question, sorry but we help there with basic things, we do not open discussions or make advices there.
Me, asking for the second time:
Please respond: what issues might I run into, using SS in standard user account?
Them:
I don't understand question, sorry but we help there with basic things, we do not open discussions or make advices there.
- Nov 19, 2014
- 2,350
Lol, nice quality reply from support. Bet they give the same one to the companies that run spyshelter. Oh, forgot.... they don't have any.
- Jul 3, 2015
- 8,153
They need urgent support in the English language.
I assume Common Courtesy 101 was taught in English, and that's why they failed the course...
I have never seen it any better, but I have seen it worse.
- Jun 14, 2011
- 1,857
- Nov 19, 2014
- 2,350
Doubt it's a language problem. Seems to me it's more attitude problem than language.
- Jul 3, 2015
- 8,153
Agreed. I was just trying to be humorous. At least I laugh at my own jokes...
- Nov 19, 2014
- 2,350
Lol, i got it now. It's the morning so i am a bit slow. Ok more like a lot slow.
- Jun 14, 2011
- 1,857
It's definitely not a language problem as I emailed them in Polish and haven't received any response from them so...
- Jul 3, 2015
- 8,153
Sorry to hear that Datpol doesn't treat its fellow citizens any better. That's a shame, as it seems that a large portion of their customers are from Poland.It's definitely not a language problem as I emailed them in Polish and haven't received any response from them so...
- Feb 22, 2013
- 451
- Jun 14, 2011
- 1,857
- The owner of AVLab.pl reports SpyShelter is barely known in Poland.
- He also reports that it is not a popular security soft in Poland.
- He says in Poland, Arcabit is known far more than SpyShelter.
Datpol reports that they fixed your license issue in SUA with today's release of 10.9.5.
It's definitely not a language problem as I emailed them in Polish and haven't received any response from them so...
I got responses to certain things months later. So long that I basically put them out of my mind until I got the reply email.
At least they did respond. Others don't even bother after a certain amount of time.
- Jul 3, 2015
- 8,153
Thanks.
Were you able to find any details on the security enhancements etc in the new version? Their blog post was epically terse about it.
- Dec 12, 2013
- 542
Yes of course because SS is very sophisticated and advanced tool and average users are scare to install and use it....popular AV apps are more common not only in Poland. There are some places in Polish Internet where SS is known from his quite beginning what menas more than 7 years. Arcabit?...it has ca 30 years of history connected and based on MkS_vir tradition and achivements so is "deeply in rooted" in users memory and knowledge.
As regards to Datpol's support answers...I could say I have a little bit others memories
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